Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Brittany Lidgett

Brittany Lidgett

Omaha,NE

Summary

Performance-driven Vice President with experience aligning systems with business requirements, policies and regulatory requirements. Results-oriented individual with forward-thinking approach centered on company success and competitive growth. Skilled in strategic planning, identifying problems and implementing practical business outcomes. Offering innovation leadership abilities, background in building teams from the ground up and a forward-thinking mindset.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Vice President of Compliance and Quality Assurance

Fusion Medical Staffing, LLC
12.2022 - Current
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Increased company growth through collaboration with sales and client relation departments.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Clarified roles, responsibilities and expectations of staff.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Identified opportunities to improve business process flows and productivity.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Established performance goals for department and outlined processes for achievement for team of over 160 members.
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
  • Skilled at working independently and collaboratively in team environment

Director of Compliance and Quality Assurance

Fusion Medical Staffing. LLC
03.2020 - 11.2022
  • Collaborate with Chief Clinical Officer to set goals, monitor divisional performance, identify opportunities of improvement within compliance team and experience for over 5,000 travelers and 130 internal team employees.
  • Directed quality assurance teams, shortened compliance turnaround times and reduced customer complaints.
  • Established and oversaw company-wide traveler quality compliance, maintaining compliance within Joint Commission standards all while enhancing internal outcomes.
  • Enforced compliance with government regulations and company policies.
  • Implemented new quality assurance and customer service standards.
  • Recorded, analyzed, and distributed statistical information.
  • Collaborate with leadership to continually improve compliance process/customer experience
  • Manage and analyze department budget, staffing, and resources; realign resources as necessary.
  • Responsible for strategic management of Compliance Department
  • Develop, implement, and maintain compliance programs and policies to ensure adherence with all applicable law, regulations, and guidelines.
  • Develop and maintain company/divisions operational foundation elements, mission, and vision.
  • Facilitate, review & oversee procedures on workflow improvements / new mandate improvement plans, etc
  • Build culture of trust and high accountability
  • Grow, develop, and empower team members

Compliance Manager

Fusion Medical Staffing, LLC
04.2019 - 03.2020
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
  • Managed compliance efforts, reporting and audits.
  • Maintained effective working relationships with regulatory authorities, suppliers and customers.
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.

Operations Consultant

FocusOne Solutions
04.2016 - 04.2019
  • Collaborated with clients to target issues and uncover methods that would increase operational efficiency within their staffing arms.
  • Responsible for providing operational and administrative support to clients with high touch communication both onsite at hospitals and within office.
  • Provided support to healthcare clients by ensuring top quality candidates for their staffing needs.
  • Created, tested and implemented new technology process and procedures to improve overall efficiency on platform for company and onsite with clients.

Staffing Coordinator

Children's Hospital Of Omaha
08.2015 - 04.2016
  • Developed and implemented staffing office within Children's Hospital.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Conducted reference checks and screening of potential candidates to support onboarding process.
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Store Manager

Aldi Foods
07.2009 - 08.2015
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Hired, trained and mentored new staff members.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

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College of Saint Mary
Omaha, NE

Skills

  • Corporate Strategy and Development
  • People and Culture
  • Executive Leadership
  • Organizational Structure
  • Policy and Procedure Development
  • Operational Analysis
  • Innovative and Visionary
  • Process Optimization
  • Risk and Mitigation Analysis
  • Strategic Planning
  • OKRs and KPIs
  • Efficiencies

Accomplishments

  • Since 2020, oversaw and lead a compliance team that is industry known by its clients and consecutively wins the best compliance experience by its customers within the Healthcare Staffing Industry.
  • Improved and increased compliance desk counts by 20% by adding technology, integrations, and further efficiencies.
  • Developed and implemented an industry known and highly efficient compliance training program for employees.

Certification

  • Basic Life Support Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Vice President of Compliance and Quality Assurance

Fusion Medical Staffing, LLC
12.2022 - Current

Director of Compliance and Quality Assurance

Fusion Medical Staffing. LLC
03.2020 - 11.2022

Compliance Manager

Fusion Medical Staffing, LLC
04.2019 - 03.2020

Operations Consultant

FocusOne Solutions
04.2016 - 04.2019

Staffing Coordinator

Children's Hospital Of Omaha
08.2015 - 04.2016

Store Manager

Aldi Foods
07.2009 - 08.2015

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College of Saint Mary
Brittany Lidgett