Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Litchford

Lynchburg,VA

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

15
15
years of professional experience

Work History

Small Business Owner

DeLitch Baking LLC
12.2018 - Current
  • Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Interacted well with customers to build connections and nurture relationships.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.

Operations Manager

Best Buy
02.2009 - 09.2019
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Assisted in recruiting, hiring and training of team members.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Education

MBA - Business Administration And Management

Liberty University
Lynchburg, VA
08.2021

Master of Arts - Marketing

Virginia University of Lynchburg
Lynchburg, VA
05.2011

Skills

  • Hiring and Onboarding
  • Employee Relations
  • Payroll Management
  • Benefits and compensation management
  • Corrective Action Planning
  • Leadership Training and Development
  • Conflict Resolution
  • Onboarding, Training, and Development
  • Microsoft Office Suites
  • Problem-Solving
  • Performance Appraisal

Timeline

Small Business Owner

DeLitch Baking LLC
12.2018 - Current

Operations Manager

Best Buy
02.2009 - 09.2019

MBA - Business Administration And Management

Liberty University

Master of Arts - Marketing

Virginia University of Lynchburg

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Brittany Litchford