Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Littrell

Albany,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Guest Advocate & Trainer

Target
10.2019 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Collaborated with team members to provide seamless assistance across all areas of the store.
  • Supported loss prevention efforts by monitoring suspicious activities and reporting incidents to management.

Intimates and Accessories Lead

Kohls Department Store
10.2018 - 07.2020
  • Responsible for making sure my departments are clean, organized and welcoming to customers.
  • Set and merchandised displays while continuously restocking product and providing full customer engagement.

Childcare Provider

DHS
08.2015 - 07.2016
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained a clean home by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Administered first aid when needed, adhering to recommended protocols to ensure child safety and wellbeing.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Fostered creativity with various arts and crafts projects, stimulating imagination and self expression.
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.

Manager

Surefire Design
01.2010 - 10.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Opened and closed the studio daily.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

GED -

Linn Benton Community College
Albany, OR

Skills

  • Exceptional communication
  • Strong empathy
  • Stress Tolerance
  • Guest Relations
  • Complaint Handling
  • Customer Service
  • Detail Oriented
  • Guest accommodations
  • Issue Resolution
  • Event Information Management
  • Documentation And Reporting
  • Information Protection
  • Basic accounting
  • Money handling abilities
  • Sales Transactions
  • Calm and Professional Under Pressure

Timeline

Guest Advocate & Trainer

Target
10.2019 - Current

Intimates and Accessories Lead

Kohls Department Store
10.2018 - 07.2020

Childcare Provider

DHS
08.2015 - 07.2016

Manager

Surefire Design
01.2010 - 10.2014

GED -

Linn Benton Community College

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Brittany Littrell