Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brittany Longshore

Brandywine,Maryland

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

TJX Companies
Waldorf, Maryland
09.2024 - Current
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Calculated pricing, applied discounts, and collected payments to process transactions.

Receptionist

Ladonta Gravestone Restoration
BRANDYWINE, Maryland
03.2024 - Current
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.

Office Assistant

Envoed &Co
Waldorf, Maryland
11.2023 - 03.2024
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized and scheduled meetings and appointments for management.
  • Prepared meeting agendas, attended meetings and recorded and transcribed minutes.

Hostess

PUBLIC HOUSE
Oxon Hill, MD
04.2022 - 05.2022
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered telephone to provide dining information and take reservations.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Took beverage orders and served drinks during peak meal times.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Built positive relationships with other front-of-house and kitchen staff.

Crew Team Lead

McDonald's
Charlotte Hall, MD
01.2021 - 02.2022
  • Worked productively as lead or helping team member and drove customer satisfaction.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Monitored task completion to meet company standards for performance.
  • Resolved issues among crew members by addressing problems immediately and mediating disagreements.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Mentored newly hired crew members to prepare each for job roles.
  • Performed demanding physical work over extended periods and modeled positive attitude.

Courtesy Clerk

Safeway
Waldorf, MD
07.2020 - 10.2020
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Team Member

McDonald's
Waldorf, MD
06.2019 - 06.2020
  • Looked for ways to go above and beyond job requirements.
  • Took orders from patrons and input selections into store computer system.
  • Explained current promotional information and items to patrons.
  • Packed fast food products in approved containers, cups and bags.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Presented orders to guests within anticipated service times.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Wiped down tables and equipment, swept and refilled stock.

Education

Bachelor's degree - Clinical Psychology

University Maryland Global Campus
College Park, MD
06.2024

High School Diploma -

Gwynn Park High School
Brandywine, MD
06.2020

Skills

  • Microsoft Office Suite
  • Flexible and Adaptable
  • Guest Greeting and Seating
  • Team Player
  • Warm and Welcoming
  • Highly Organized
  • Creative Problem Solving
  • Attention to Detail
  • Active Listening and Communication
  • Cleaning and Sanitizing
  • Opening and Closing Procedures
  • Time Management and Prioritization
  • Self-Motivated
  • Multi-Line Telephone Systems
  • Reliable and Trustworthy
  • Multitasking and Prioritization
  • Customer Service
  • Money Handling

Additional Information

  • Authorized to work in the US for any employer

Timeline

Retail Sales Associate

TJX Companies
09.2024 - Current

Receptionist

Ladonta Gravestone Restoration
03.2024 - Current

Office Assistant

Envoed &Co
11.2023 - 03.2024

Hostess

PUBLIC HOUSE
04.2022 - 05.2022

Crew Team Lead

McDonald's
01.2021 - 02.2022

Courtesy Clerk

Safeway
07.2020 - 10.2020

Team Member

McDonald's
06.2019 - 06.2020

Bachelor's degree - Clinical Psychology

University Maryland Global Campus

High School Diploma -

Gwynn Park High School

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Brittany Longshore