BRITTANY LOWERY
Wylie
Summary
Registered Dental Assistant and administrative professional with extensive experience in managing office operations and enhancing patient experiences. Known for improving workflow efficiency, mentoring teams, and maintaining high standards of care. Committed to fostering strong client relationships and supporting organizational growth through effective administration and service.
Overview
17
17
years of professional experience
Work History
Bookkeeper
Chrislyn Lowery Bookkeeping Plus
05.2023 - Current
- Manage bookkeeping services for multiple small businesses and nonprofit organizations using QuickBooks.
- Reconcile accounts and maintain accurate financial records.
- Process accounts payable and receivable.
- Generate financial reports while ensuring confidentiality and accuracy.
- Assist business owners with maintaining organized financial systems and day-to-day bookkeeping operations.
Administrative Assistant
Oak & Willow Counseling
01.2024 - 03.2026
- Managed new client intake from first contact through appointment scheduling.
- Coordinated provider schedules using Jane Practice Management software.
- Rebuilt and maintained the company website.
- Answered multi-line phones while providing compassionate customer service.
- Maintained confidential client records in compliance with HIPAA standards.
- Supported daily operations, scheduling, documentation, and office administration for a grief and loss counseling practice.
Lead Registered Dental Assistant
Perspective Dental
07.2020 - 05.2023
- Led daily clinical operations while mentoring and supporting a five-member dental team.
- Assisted the doctor during restorative, cosmetic, and surgical procedures.
- Led in-office lab tech fabricating retainers, night guards, and TMJ appliances.
- Coordinated patient referral and rewards programs, improving patient retention and satisfaction.
- Completed advanced training in TMJ therapy and Sleep Apnea treatment.
- Provided exceptional patient experiences through tailored education and communication, fostering trust and loyalty.
- Managed daily operations of practice social media accounts, enhancing online engagement and patient outreach.
Lead Dental Assistant
My Dentist
05.2018 - 07.2020
- Assisted in general dentistry and surgical procedures.
- Maintained sterilization protocols and OSHA compliance.
- Managed inventory and monthly supply ordering.
- Assisted front office staff with scheduling, phones, and patient coordination.
- Floated between multiple practice locations to provide operational support.
Store Manager / District Manager
Palm Beach Tan
07.2009 - 06.2019
- Directed daily operations, including hiring, employee development, inventory management, and customer service to drive overall store performance.
- Recruited, hired, coached, and developed sales teams, enhancing team capabilities and driving sales growth.
- Promoted four employees into management positions and trained five additional managers through MIT program, strengthening leadership pipeline.
- Increased annual retail sales by 15%.
- Earned Manager of the Year, Top Retail Sales, and Operations Excellence awards.
Education
Dental Assisting Certificate -
Austin Dental Assistant School
Austin, TexasHigh School Diploma -
Temple Christian Academy
Lewisville, TexasSkills
- Financial reporting and auditing
- Patient care and management
- Budget management and forecasting
- Data analysis and interpretation
- QuickBooks proficiency
- Practice management systems
- Scheduling and calendar coordination
- Team leadership and development
- Office administration and support
- Inventory control and management
- Client invoicing and billing
Header
BRITTANY LOWERY, Registered Dental Assistant, Administrative Professional, Operations & Team Leader
Professional Highlights
- Registered Dental Assistant (Texas)
- 15+ Years of Leadership Experience
- QuickBooks Bookkeeping
- Advanced TMJ & Sleep Apnea Training
- Social Media & Website Management
- Team Development & Training
- Office Administration
- Exceptional Patient & Client Care
- Practice Operations
- Highly Organized & Detail-Oriented
Timeline
Administrative Assistant
Oak & Willow Counseling
01.2024 - 03.2026
Bookkeeper
Chrislyn Lowery Bookkeeping Plus
05.2023 - Current
Lead Registered Dental Assistant
Perspective Dental
07.2020 - 05.2023
Lead Dental Assistant
My Dentist
05.2018 - 07.2020
Store Manager / District Manager
Palm Beach Tan
07.2009 - 06.2019
Dental Assisting Certificate -
Austin Dental Assistant School
High School Diploma -
Temple Christian Academy