Brittany Luckett
Lexington,MS
Summary
A hard and dedicated worker, who aims to make sure everyone is well taken care of at all times. Always open and love to take initiative. Successful in encouraging team members to work efficiently to meet goals. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-skilled phlebotomist that provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomist
Merit Health
04.2024 - Current
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed patient records for accuracy and completeness.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed laboratory tests to assist physicians in diagnosis.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Used personal protective equipment correctly to protect coworkers and patients
Process Assistant
Amazon Warehouse
07.2022 - Current
- Assist managers with day to day activities
- Keeping up with quality, Team Lead
- Oversee a team of 25 individuals
- Making sure all quality standards are met.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Client Services Manager
UCP SEGUIN
07.2018 - 08.2021
- Assist clients with day to day activities
- Managed in home living with different clients.
- Established performance and service goals and held associates accountable for individual performance.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Assistant Manager
Family Dollar
04.2015 - 06.2018
- My duties included but were not limited to opening and closing the store
- Distribute inventory, running the cash register and making deposits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Administrative Assistant
Blackmon Law Firm
05.2009 - 08.2013
- Assist with day to day activities
- Run errands, answer phone, file papers, schedule court orders.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
High school or equivalent - Nursing
Jacob J McClain High School
Lexington, MS05.2007
Skills
- Microsoft Office
- Clerical Experience
- Caregiving
- Organizational Skills
- Specimen Preparation
- Infection Control
- Paperwork Processing
- Data Entry
- Venipuncture
- Patient preparation
- Specimen labeling procedures
- Patient support
- Patient Care Coordination
- Claims Processing
- HIPAA Compliance
Certification
- PT - Phlebotomy Technician
Assessments
- Customer focus & orientation, Proficient, Responding to customer situations with sensitivity
- Customer service, Proficient Identifying and resolving common customer issues
Timeline
Phlebotomist
Merit Health
04.2024 - Current
Process Assistant
Amazon Warehouse
07.2022 - Current
Client Services Manager
UCP SEGUIN
07.2018 - 08.2021
Assistant Manager
Family Dollar
04.2015 - 06.2018
Administrative Assistant
Blackmon Law Firm
05.2009 - 08.2013
High school or equivalent - Nursing
Jacob J McClain High School
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