Brittany Malone
Quincy,MA
Summary
Recent graduate with foundational knowledge in Dental assistant and hands-on experience gained through academic projects and internship with Folan Family Dental. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
18
18
years of professional experience
Work History
Dental Assistant
Folan Family Dental
Boston, MA
08.2025 - 11.2025
- Managed sterilization of instruments to ensure compliance with safety standards.
- Supported dentists in clinical tasks, enhancing workflow efficiency.
- Maintained accurate patient records and updated treatment plans as needed.
- Collaborated with team members to improve patient experience and satisfaction.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted in patient preparation and comfort during dental procedures.
Title Examiner
Mullin Title Examiner Service
Quincy, MA
06.2007 - 03.2020
- Analyzed legal documents for compliance with state regulations and company standards.
- Collaborated with real estate professionals to resolve title discrepancies efficiently.
- Utilized title examination software to streamline research processes and improve accuracy.
- Mentored junior examiners in best practices for conducting comprehensive title evaluations.
- Reduced errors in title examinations through diligent verification of property records and legal descriptions.
- Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
- Enhanced client satisfaction by providing accurate and timely title reports and documentation.
- Expedited closings by efficiently preparing all necessary documents for finalization ahead of schedule.
- Prepared property reports.
- Increased efficiency in the workplace by implementing organizational systems for managing case files and documentation.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Mitigated potential disputes between parties involved in real estate transactions by clearly outlining identified encumbrances on titles.
- Developed strong relationships with clients, fostering trust and repeat business through excellent customer service.
- Contributed to the overall success of the company by consistently exceeding performance goals and receiving positive feedback from clients and colleagues.
- Kept detailed records of each case, ensuring accurate information was readily available when needed for future reference or audits.
- Improved title examination accuracy by conducting thorough document research and analysis.
- Leveraged technology tools and software to optimize workflow processes within the department.
- Compiled lists of mortgages, contracts, and other documents pertaining to titles.
- Streamlined the title search process for faster turnaround times with meticulous attention to detail.
- Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.
- Provided clear explanations of findings during examinations, aiding clients in making informed decisions about their properties.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Communicated with customers to resolve common title issues.
- Drafted title abstracts and legal documents for real estate transactions.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Researched ownership interests and liens on real estate properties.
- Utilized various online databases and public land records to verify ownership information.
- Examined land records and identified potential problems with title search results.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Conducted thorough title searches to verify property ownership and outstanding liens.
Office Manager
Frank’s Pro Service
Boston, MA
01.2019 - 04.2023
- Managed office supplies inventory, ensuring timely replenishment and cost-effective procurement.
- Coordinated scheduling for team meetings and client appointments to maximize efficiency.
- Streamlined communication channels between departments, enhancing collaboration on projects.
- Oversaw daily operations, identifying areas for process improvement and implementing solutions.
- Maintained compliance with safety regulations, ensuring a secure work environment for all employees.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Interceded between employees during arguments and diffused tense situations.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Education
Dental Assistant
Boston Career Institute
Brookline, MA06.2025
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Sterilization techniques
- Treatment room setup
- X-ray processing
- Professionalism and etiquette
- Team collaboration
- Infection control proficiency
- Impression taking skills
- Treatment room breakdown
- Dental material handling
- Teeth cleaning assistance
- Restorative procedures
- Oral surgery assistance
- Restorative dentistry
- Patient care coordination
- Complex Problem-solving
- Restorative dentistry support
- Oral surgery
- Dental records
- Emergency response preparedness
- Procedure support
- Patient data gathering
- Office management
- Periodontal treatment assistance
- Prosthodontic treatment support
- Dental terminology
- HIPAA compliance
- Team collaboration abilities
- OSHA regulations
- Oral X-rays
- Chair-side support
- Dental procedure preparation
- Instrument preparation
- Radiography safety
- Strong writing and verbal skills
- Periodontics
- Disinfecting rooms and equipment
- Instrument selection
- Exam room setups
- Chairside assistance
- Infection control procedures
- Customer service
- Certified in CPR/AED
- Disinfection and sterilization
- Instrument tray preparation
- Full mouth radiographs
- Personable communication
- CPR/AED
Timeline
Dental Assistant
Folan Family Dental
08.2025 - 11.2025
Office Manager
Frank’s Pro Service
01.2019 - 04.2023
Title Examiner
Mullin Title Examiner Service
06.2007 - 03.2020
Dental Assistant
Boston Career Institute