Brittany Malpass
Augusta,GA
Summary
Proven professional with extensive experience in cash handling and customer relations, demonstrated during tenure at Kjs Market. Excelled in maintaining accurate financial records and fostering positive customer interactions, leading to enhanced customer satisfaction and repeat business. Skilled in training and mentoring, showcasing a blend of hard and soft skills critical for operational excellence.
Overview
7
7
years of professional experience
Work History
Cashier/Stocker
Kjs Market
05.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier/Bookkeeper
Bi-lo
01.2018 - 05.2019
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Matched purchase orders with invoices and recorded necessary information.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Identified accounting errors when cross-referencing documents and database information.
- Posted daily receipts and payments in accordance with corporate protocols.
- Reconciled and corrected issues with financial records.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Education
Ged -
Augusta Tech
Augusta05.2016
Skills
- Time management skills
- Cash Handling
- Customer Relations
- Professionalism and Courtesy
- Drawer balancing
- Honest and Dependable
- Customer Transactions
- Training and mentoring
Timeline
Cashier/Stocker
Kjs Market
05.2019 - Current
Cashier/Bookkeeper
Bi-lo
01.2018 - 05.2019
Ged -
Augusta Tech
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