Brittany Mann

Results-driven administrative professional with 15+ years of experience in private practice, office, and hybrid remote settings. Skilled in office management, customer service, sales, and digital marketing. Proficient in using various software applications, including Microsoft Office Suite, Google Suite, and QuickBooks. Proven track record of streamlining office operations, managing complex travel arrangements, and providing exceptional product knowledge. Possesses strong organizational skills, excellent communication skills, and a willingness to relocate. Willing to relocate: Anywhere Authorized to work in the US for any employer

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

• Positioned as key team member to transfer 1600 paper applications from hard copy into new digital database.
• Recognized by customers and supervisors for expedient and effective service.
• Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
• Oversaw reallocation project, resulting in improved workspace.
• Successfully resolved 100 customer issues per day.
• Completed payroll for staff of 15 direct reports.
• Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
• Oversaw implementation of new phone system which resulted in more cost-effective service.
• Updated and maintained company database to reflect current and accurate client records for more than 50 accounts.
• Scheduling - Organized technician schedule for customer jobs.
• Data Entry - Reviewed and updated client correspondence files and scheduling database.
• Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
• Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
• Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.