Focused and enthusiastic professional with extensive Customer relations, Management, and Administrative experience looking to use knowledge and skills in a new challenging position. As well as being a passionate Esthetic Student with outstanding knowledge of skin analysis and multiple facial techniques. Adept at collaborative and independent working and able to manage time effectively to ensure prompt and efficient service. Warm and inviting interpersonal style with a proven track record for rapport building.
• Analyzed skin condition and made appropriate product recommendations.
• Performed body treatments, including waxing, and body wrap application.
• Performed facials, chemical peels and waxing procedures weekly.
• Recommended retail products for clients' at-home usage.
• Fostered a friendly, warm and exceptional customer experience
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Conducted research and connected with partner agencies to gather essential information for service of legal documents.
• Summarized and recorded each legal action filed to reflect current status of litigation cases or disposition of cases in litigation.
• Updated case management system with notes, data and reports.
• Delivered or arranged delivery of documents to judges' chambers and other law firms.
• Drafted and proofed legal correspondence to verify details and reduce errors.
• Investigated facts with thorough research of public records and internet sources.
• Filed pleadings with court clerk using established processes
• Inspected workspaces and equipment to maintain performance to standards.
• Resolved customer complaints regarding products and services and handled refund requests.
• Set sales goals for staff teams and evaluated employee performance.
• Recommended products and services to customers according to needs.
• Calculated store inventory counts and ordered new equipment to prevent shortages.
• Deescalated employee conflicts and implemented corrective actions to improve performance.
• Evaluated employee qualifications and skills for promotions.
• Input customer notes and services rendered into company databases.
• Created and displayed promotional material to attract new customers.
• Answered customer questions by providing product information and highlighting promotions.
• Applied makeup to clients for bridal, formal events, television and celebrity events.
• Inspected workspaces and equipment to maintain conformance to standards.
• Resolved customer complaints regarding products and services and handled refund requests.
• Set sales goals for staff teams and evaluated employee performance.
• Recommended products and services to customers according to needs.
• Calculated store inventory counts and ordered new equipment to prevent shortages.
• Input customer notes and services rendered into company databases.
• Created and displayed promotional material to attract new customers.
• Answered customer questions by providing product information and highlighting promotions.
• Applied makeup to clients for bridal, formal events, television and celebrity events.
Skin Analysis
Chemical Peels
Microdermabrasion
Customer Service
Facials
Time-management
Positive
Original and Creative