Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Martinez

Denver,CO

Summary

Highly motivated individual who successfully interacts with people to achieve and surpass goals. Excellent speaking, writing and organizational skills.

A team player but can also work independently and productively. I'm resourceful, reliable, flexible, dedicated and dependable.

Overview

22
22
years of professional experience

Work History

Denver Sheriff Department

Denver Sheriff Department
Denver, CO
04.2023 - Current
  • Supervised network activity and security camera footage to locate potential threats.
  • Maintained updated knowledge of law enforcement tactics, policies and procedures.
  • Performed audits and inspections of facility to locate potential threats.
  • Assisted law enforcement with facility investigations and critical event responses.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Searched bags manually to identify prohibited items and contraband.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Security/Receptionist

Securitas Security Services USA
Denver, CO
05.2014 - 03.2015
  • Greeted and provided assistance to visitors, clients and staff.
  • Provided information regarding the facility's policies and procedures.
  • Monitored the security surveillance system for suspicious activities.
  • Issued visitor badges, assigned parking spaces and maintained visitor logs.
  • Answered incoming calls in a professional manner, transferred calls or took messages as appropriate.
  • Maintained confidentiality of sensitive data and documents.
  • Performed regular patrols within the building to ensure safety protocols were followed.
  • Enforced access control rules by monitoring entry points with CCTV systems.
  • Verified employee identification cards prior to granting access into secure areas.
  • Kept records of all authorized personnel entering the premises.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Prepared welcome packages for new hires containing relevant paperwork and other important details.
  • Created badges for temporary personnel who entered the building on a daily basis.

Cashier/Appeal

Sports Authority
Lakewood, CO
12.2011 - 03.2013
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Overnight Janitor

Around Town Cleaning
Denver, CO
03.2002 - 04.2006
  • Sweeping and mopping floors throughout the building.
  • Emptying wastebaskets and disposing of trash in designated receptacles.
  • Cleaning restrooms, including scrubbing toilets, sinks and showers and tubs.
  • Washing walls, windows, mirrors and other surfaces as needed.
  • Vacuuming carpets and rugs in common areas.
  • Maintaining janitorial supply inventory.
  • Dusting furniture, fixtures and window ledges throughout the facility.
  • Restocking paper products in restroom dispensers and break rooms.
  • Operating floor buffers for deep cleaning purposes on a regular basis.
  • Using specialized chemicals for sanitizing bathrooms, kitchens and other areas.
  • Sanitizing doorknobs, telephones and other frequently touched objects regularly.

Courtesy Clerk/Service Desk/Cashier

King Soopers
Denver, CO
04.2004 - 10.2004
  • Operated a cash register to process payments from customers.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Took unwanted items from checkout to proper location.
  • Directed customers to product locations throughout store to help find requested items.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.

Education

High School Diploma -

Colorado's Finest Alternative H.S
Englewood, CO
05-2006

Skills

  • Excellent Investigation Abilities
  • Record Maintenance
  • Investigative Skills
  • Crime Prevention
  • Word Processing
  • Proficient With Microsoft (Word,Excel,Lync,Outlook)
  • Document Processing
  • Meticulous Attention to Detail
  • Filing and Data Archiving
  • Collecting Information
  • Professional and Mature
  • Certified in 10-Key
  • Inbound and Outbound Calling
  • Scheduling
  • Courteous Demeanor
  • Customer Service

Timeline

Denver Sheriff Department

Denver Sheriff Department
04.2023 - Current

Security/Receptionist

Securitas Security Services USA
05.2014 - 03.2015

Cashier/Appeal

Sports Authority
12.2011 - 03.2013

Courtesy Clerk/Service Desk/Cashier

King Soopers
04.2004 - 10.2004

Overnight Janitor

Around Town Cleaning
03.2002 - 04.2006

High School Diploma -

Colorado's Finest Alternative H.S

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Brittany Martinez