Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Mason

Housekeeper/Maintenance Tech
Haworth,OK

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

11
11
years of professional experience

Work History

Housekeeper/Maintenance Technician

Comfort Inn & Suites
07.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Sorted, laundered and put away various laundry items.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Trained new staff members in customer service techniques and hotel operations.
  • Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
  • Reported issues to property manager so effective resolutions could be put into place.

Sales Associate

Menards
08.2017 - 12.2020
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Built light fixtures in electrical department as well as displaying them following Plan-O-Gram.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Deli Clerk/Barista

The Merc Co+op
09.2016 - 05.2017
  • Operated cash register
  • Opened/closed deli counter & juice bar
  • Provided prompt and friendly customer service
  • Sliced deli meats & created espresso beverages for customers
  • Cut, shrink wrapped & labeled deli cheeses/meats and organized into the cheese case on sales floor.

Team Leader

Goodwill
04.2014 - 01.2016
  • Operated cash register
  • Entered in budgets, item productions, and employee hours into computer
  • Specialized in safety throughout the store and warehouse
  • Audited employees’ accuracy of job duty and reported to district manager
  • Counted and assigned cash registers to employees
  • Delivered cash deposits to the bank
  • Worked as a team with other employees
  • Opened and closed down store
  • Ensured production is organized and completed on the sales floor.

Education

Crafton Hills College
Yucaipa, CA
12.2013

High School Diploma -

Redlands East Valley
Redlands, CA
06.2011

Skills

  • MS Office (Word, Excel, and Powerpoint)
  • Windows (95 and up)
  • Problem solving & time management
  • Excellent customer service

Timeline

Housekeeper/Maintenance Technician

Comfort Inn & Suites
07.2024 - Current

Sales Associate

Menards
08.2017 - 12.2020

Deli Clerk/Barista

The Merc Co+op
09.2016 - 05.2017

Team Leader

Goodwill
04.2014 - 01.2016

High School Diploma -

Redlands East Valley

Crafton Hills College

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Brittany MasonHousekeeper/Maintenance Tech