Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Matheny

Marlinton,WV

Summary

Dependable, successful providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

1
1
year of professional experience

Work History

Server

Andrew Dean
02.2022 - 06.2022
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Starbucks Supervisor

Snowshoe Mountain Resort
03.2021 - 01.2022
  • Applied effective time management techniques to meet tight deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

Pocahontas County High School
Dunmore, WV
05.2018

Skills

  • Point of sale operation
  • Food station setup
  • Food safety practices
  • Team Player

Timeline

Server

Andrew Dean
02.2022 - 06.2022

Starbucks Supervisor

Snowshoe Mountain Resort
03.2021 - 01.2022

High School Diploma -

Pocahontas County High School

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Brittany Matheny