Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Mathews

Brittany Mathews

McDonough,USA

Summary

~ DSP/CAREGIVER with extensive experience in providing compassionate and reliable support. Adept at assisting with daily living activities, medication management, and mobility support. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Known for empathy, patience, and strong communication skills.

~Knowledgeable PCA/SITTER/HOME HEALTH AIDE with solid history of providing dependable and caring support to families. Proven track record in maintaining safe environments and engaging children in educational activities. Demonstrated ability to manage time effectively and communicate clearly with both children and parents.

~Qualified ECONOMIC SUPPORT SPECIALIST 1 with solid background in social services, specializing in client advocacy and support. Successfully facilitated numerous client cases, ensuring timely access to resources and assistance. Demonstrated ability to build strong rapport and navigate complex social systems effectively.

Overview

11
11
years of professional experience

Work History

PCA

Shannon Homecare LLC
11.2024 - Current
  • Provided compassionate personal care and support to clients with diverse needs.
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored health status, reporting changes to healthcare professionals promptly.
  • Developed personalized care plans in collaboration with multidisciplinary teams.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Fostered strong relationships with clients, enhancing their emotional well-being and engagement.

Economic Support Specialist I

Department of Family Children Service
06.2023 - Current
  • Helped individuals connect with program resources for further support and treatment assistance.
  • Maintained accurate records and documented client data in company databases.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Read and interpreted guidelines, laws and standard practices for each program.
  • Connected clients with best-fit resources and services to meet unique needs.
  • Assessed client eligibility for economic support programs and services.
  • Coordinated case management activities to ensure timely service delivery.

Home Health Aide/Patient Sitter PRN

Heart 2 Heart Home Care LLC
10.2021 - Current
  • Assisted with meal planning to meet nutritional plans.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Provided personal care and assistance with daily living activities for clients.
  • Monitored client health conditions, reporting changes to healthcare professionals promptly.

Direct Support Professional

Volunteers of America SE
01.2016 - 07.2021
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Data entry skills.
  • Developed personalized care plans based on individual needs and preferences.
  • Time-management.
  • Facilitated daily living activities to enhance clients' independence and quality of life.

Customer Support/Call Center

Chime Solution
06.2014 - 06.2016
  • Company Overview: (Company Closed)
  • Respond to incoming calls, emails, chat inquiries from subscribers, addressing their questions concerns, and technical issues in a timely and professional manner.
  • Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions, using designated software systems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Lamar County High School
Barnesville, GA
05.2007

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Compassionate care
  • Vital signs monitoring
  • Daily living assistance
  • Safety awareness
  • Medication reminders
  • Patient documentation
  • Mobility support
  • Oxygen therapy
  • Patient observation
  • Mobility assistance
  • ADL support
  • Infection control standards
  • Wound care
  • Healthy meal preparation
  • Qualified in patient transport
  • Catheter care
  • Data collection
  • Bed preparation
  • Basic nursing care
  • Documenting behaviors
  • Patience and empathy
  • Reliability and punctuality
  • Positive reinforcement
  • CPR certified
  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Customer service
  • Data entry
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Verbal communication
  • Microsoft office

Timeline

PCA

Shannon Homecare LLC
11.2024 - Current

Economic Support Specialist I

Department of Family Children Service
06.2023 - Current

Home Health Aide/Patient Sitter PRN

Heart 2 Heart Home Care LLC
10.2021 - Current

Direct Support Professional

Volunteers of America SE
01.2016 - 07.2021

Customer Support/Call Center

Chime Solution
06.2014 - 06.2016

High School Diploma -

Lamar County High School

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Brittany Mathews