Brittany Mayse
Sparks
Summary
Professional administrative leader with proven track record in managing office operations and optimizing workflow. Known for fostering team collaboration and consistently achieving results. Reliable and adaptable, skilled in organizational management and strategic planning.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Hearing Instrument Specialist
Miracle-Ear
06.2010 - Current
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Tested hearing with complete audiological examinations.
- Educated clients about how to properly use, maintain and store devices.
- Used marketing and sales strategies to promote business and increase revenue.
- Performed basic screening procedures such as pure tone screening, otoacoustic screening and screening of ear canal status using otoscope.
- Counseled patients and families on communication strategies and effects of hearing loss.
Franchisee
Miracle-Ear
08.2008 - 05.2021
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Accounting Bookkeeper
Northern Nevada Hearing Aid Center, LLC
06.2005 - 05.2021
- Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period.
- Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system.
- Reviewed and processed client electronic payments and check deposits.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, and business expense processing.
- Assisted in the preparation of monthly financial reports, highlighting key performance indicators for management review.
- Maintained up-to-date knowledge of accounting regulations, applying best practices when executing daily bookkeeping tasks.
- Streamlined financial processes by implementing efficient bookkeeping systems and software.
- Completed tax forms in compliance with legal regulations.
Education
Associate of Applied Science - Hearing Instrument Sciences
Spokane Falls Community College
Skills
- Comprehensive patient management
- Audiometric testing expertise
- Hearing aid care
- Administrative coordination
- Operational efficiency management
- Training supervision
- Meeting schedule management
- Payroll operations
- Experienced in QuickBooks software
- Accurate bookkeeping practices
Certification
NBC-HIS
Timeline
Hearing Instrument Specialist
Miracle-Ear
06.2010 - Current
Franchisee
Miracle-Ear
08.2008 - 05.2021
Accounting Bookkeeper
Northern Nevada Hearing Aid Center, LLC
06.2005 - 05.2021
Associate of Applied Science - Hearing Instrument Sciences
Spokane Falls Community College
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