Brittany McCain
Fort Lauderdale
Summary
Dynamic Accounts Receivable Coordinator and former Sales Manager at T-Mobile, skilled in financial transaction management and customer relations. Proven track record of enhancing billing processes and increasing sales revenue through strategic planning and team training. Adept at fostering relationships and driving performance to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Coordinator
T-Mobile
05.2018 - Current
- Assisted in processing customer invoices and payments accurately.
- Maintained organized records of accounts receivable transactions.
- Supported reconciliation of discrepancies in customer accounts.
- Communicated effectively with clients regarding payment inquiries.
- Utilized accounting software to update and track account information.
- Collaborated with team members to streamline billing processes.
- Conducted routine audits of accounts to ensure compliance and accuracy.
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
Sales Manager
T-Mobile
02.2016 - 02.2018
- Developed and executed strategic sales plans to achieve revenue targets and expand market presence.
- Led cross-functional teams to enhance customer engagement and improve service delivery processes.
- Analyzed market trends and competitor activities to inform pricing strategies and promotional campaigns.
- Mentored junior sales staff, fostering professional growth and enhancing team performance through training initiatives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Trained new associates on sales techniques and operational policies for improved performance.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FLHigh School Diploma -
Charles W Flanagan
Pembroke Pines, FL06-2015
Skills
- Financial transaction management
- Microsoft office
- Invoice processing
- Cash application
- Accounts receivable
- Customer relations
- Account updating
- Report reviewing
- Relationship building
- Sales team training
- Goals and performance
- Motivational skills
- Product knowledge
- Verbal and written communication
Timeline
Accounts Receivable Coordinator
T-Mobile
05.2018 - Current
Sales Manager
T-Mobile
02.2016 - 02.2018
Associate of Arts -
Broward College
High School Diploma -
Charles W Flanagan
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