Brittany McDaniel
OK
Summary
Although my legal name is Brittany, I prefer to be called Zoe. I am a graduate of Oklahoma Christian University. I graduated with a Bachelors of Science majoring in Communication and Leadership and minoring in Psychology. I have been serving people in various settings and communities for over 10 years. Co-workers and friends would say that I am fun to work with; outgoing but cautious; and I am quick to understand and respond to needs as they arise.
Overview
14
14
years of professional experience
Work History
Work From Home
Freelance Through Online Jobs
07.2023 - Current
- I have been doing various freelance work assisting people based on jobs that have become available via Discord and other online sources. Working in fast pace environments, adhering to strict deadlines, and meeting customer requirements.
Front Desk Associate
Residence Inn South OKC
01.2023 - 06.2023
- I attended to the front desk to be the smiling face that guests saw when they entered the hotel. My duties included greeting guest, checking guests into their rooms, scheduling reservations, answering phone calls, handling payments, cleaning the lobby, and setting up/breaking down breakfast.
Mortgage Specialist
Midland Mortgage
10.2022 - 11.2022
- I worked at a call center and assisted customers with mortgage payments/refinancing. I studied how to work the phone system, learning the legality of home ownership, making sure families understood their paperwork, and providing comfort that we were trying to save their homes.
Host/Server
The Mule
08.2021 - 05.2022
- I was the person who greeted guests and led them to their seats for their stay, took orders for food/drinks, cleaned up dishes, wiped down tables, reset tables for future guests, ran food to tables, and performed janitorial duties. Plenty of times I worked with guests to figure out solutions to issues that came up during their visit.
Shift Leader
Chick-Fil-A
09.2017 - 03.2020
- I took orders, dealt with unsatisfied customers, made food to order, opened/closed establishment, counting money in registers, janitorial duties. I also dealt with issues from employees that they might not have been able to vocalize to management.
Bartender/Server
Aubree’s Pizzeria & Grill
10.2015 - 05.2017
- I served behind the bar as well as guest table orders. Managed supply orders and oversaw bar area cleaning and maintenance. I also performed host duties and did delivery driving for food orders.
Bartender
Cloverlanes/Meribowl Bowling Alley
09.2014 - 09.2015
- I served Beers and Mixed Drinks. Kept bar and lounge clean. Organized and made payments for the liquor order of the week. Experienced with Berg System. Also assisted with general nightly alley cleanup.
Cashier/Expediter
Burger King
04.2012 - 03.2014
- I served at one of the busiest Burger Kings in the Tri-County Detroit, MI area, quickly processing orders while being attentive to coworkers and supply needs. I learned to provide guests and coworkers with respect and consideration.
Education
Bachelors Degree - Communication & Leadership
Oklahoma Christian University
01-2021
High School (GED) - undefined
Redford Union High School
01-2011
Skills
- Time management
- Problem-solving skills
- Listening skills
- Guest relations
- Information protection
- Auditing
Timeline
Work From Home
Freelance Through Online Jobs
07.2023 - Current
Front Desk Associate
Residence Inn South OKC
01.2023 - 06.2023
Mortgage Specialist
Midland Mortgage
10.2022 - 11.2022
Host/Server
The Mule
08.2021 - 05.2022
Shift Leader
Chick-Fil-A
09.2017 - 03.2020
Bartender/Server
Aubree’s Pizzeria & Grill
10.2015 - 05.2017
Bartender
Cloverlanes/Meribowl Bowling Alley
09.2014 - 09.2015
Cashier/Expediter
Burger King
04.2012 - 03.2014
High School (GED) - undefined
Redford Union High School
Bachelors Degree - Communication & Leadership
Oklahoma Christian University