Summary
Overview
Work History
Skills
Timeline
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Brittany McGlauthlin

San Diego,CA

Summary

  • PROFESSIONAL SUMMARY

Customer-oriented Bartender offering 11 years background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

6
6
years of professional experience

Work History

Bartender

Cannonball
San Diego, CA
08.2022 - Current
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Effectively multitasked within fast-paced environment.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Performed opening and closing duties including restocking supplies.
  • Greeted guests with friendliness and professionalism.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Office Manager

C7 Alarm
San Diego, CA
11.2020 - 07.2022
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Ensured compliance with applicable laws regarding employment practices.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Provided training to new hires on office policies and procedures.

Assistant Department Manager

McMenamins Elks Temple
Tacoma, WA
03.2018 - 10.2020
  • Organizing events and parties for special occasions and collaborated with liquor, wine and spirit vendors.
  • Conducted bi-monthly team building exercises to address any issues and maintain a positive work environment.
  • Analyzed competitors and market trends to facilitate business growth.
  • Resolved conflicts between staff members in a professional manner.
  • Developed strategies to improve customer service, performance, and productivity.
  • Planned special events or activities related to the department's mission.
  • Evaluated job applications from potential candidates and conducted interviews when needed.
  • Managed inventory of supplies for the department including ordering new items as necessary.
  • Supervised a team of employees by providing feedback on their work performance and setting expectations for them to follow.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Skills

  • Outgoing Personality
  • Extensive Spirits Knowledge
  • Creative Mixology
  • Anticipating Guest Needs
  • Staff Management
  • Outstanding Customer Service

Timeline

Bartender

Cannonball
08.2022 - Current

Office Manager

C7 Alarm
11.2020 - 07.2022

Assistant Department Manager

McMenamins Elks Temple
03.2018 - 10.2020

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Brittany McGlauthlin