Brittany Medina
Whittier,CA
Summary
Highly motivated to become an key employee where I can utilize my skills and abilities. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
HPP Cares
Long Beach, CA
11.2021 - Current
- Trained new employees on customer service, file handling and organizing strategies.
- Identified key entry points to enhance market penetration.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Developed, maintained and utilized diverse client base.
- Kept detailed records of daily activities through online CRM
- Handling 50+ calls per day
Assistant
Fashion Nova
Los Angeles, CA
01.2021 - 10.2021
- Keep records of out-going orders
- Keep records on the use or damage of stock or stock-handling equipment
- Determine proper storage methods, identification, and stock location
- Receive, unload, open, unpack, or issue sales floor merchandise.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Picker/Warehouse Packer
UPS Customer Center
Commerce, CA
01.2021 - 03.2021
- Complete order receipts
- Obtain merchandise from bins and shelves
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
- Store items in an orderly and accessible manner in warehouses, tool rooms, and supply rooms
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Intern
Housing Authority Los Angeles
Los Angeles, CA
01.2016 - 03.2017
- Provide information about establishment, such as location of department or services provided
- Keep a current record of staff availability
- Perform duties, such as taking care and maintaining lobby or reception area
- Enroll individuals to participate in programs and notify them of their acceptance.
- Managed, prepared and manipulated extensive databases.
Education
GED -
Whittier Adult School
Whittier, CA2015
Skills
- Explaining Policies
- Business Negotiation
- Expense Control
- Sales Solutions
- Time Management
- Account Management
- Software Applications
- Account Verification
- Reviewing Demographics
- Team Training
- Customer Service
Certification
- ADU SPECIALIST
- ZOHO CERTIFIED
Timeline
Account Manager
HPP Cares
11.2021 - Current
Assistant
Fashion Nova
01.2021 - 10.2021
Picker/Warehouse Packer
UPS Customer Center
01.2021 - 03.2021
Intern
Housing Authority Los Angeles
01.2016 - 03.2017
- ADU SPECIALIST
- ZOHO CERTIFIED
GED -
Whittier Adult School
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