Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Brittany Mendoza

Brittany Mendoza

Lawndale,CA

Summary

I have extensive experience in customer service and office administration, which has honed my skills in addressing client needs and managing various office tasks efficiently. Over the years, I have developed a strong ability to handle customer inquiries, resolve issues, and provide tailored solutions that enhance client satisfaction. My role involved multitasking across different functions, including data entry, managing correspondence, and coordinating schedules. My hands-on experience in a dynamic office environment has equipped me with excellent organizational skills, attention to detail, and the ability to thrive under pressure. I am adept at utilizing office software and tools to streamline processes and support overall operational efficiency.


Overview

4
4
years of professional experience

Work History

Customer Service Cashier

El Super Market
2022.04 - 2024.02
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Customer Service Office Associate

Intel
2020.03 - 2022.01
  • Met customer call guidelines for service levels, handle time and productivity.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

High School Diploma -

Lawndale High School
Lawndale, CA
08.2021

Skills

  • Customer Complaint Resolution
  • Cash Handling
  • Merchandise Restocking
  • Guest Services
  • Product Knowledge
  • Data entry proficiency
  • POS System Operation

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Customer Service Cashier

El Super Market
2022.04 - 2024.02

Customer Service Office Associate

Intel
2020.03 - 2022.01

High School Diploma -

Lawndale High School
Brittany Mendoza