BRITTANY MEREDITH
St Louis,United States
Summary
I am a dedicated and experienced clinical mental health counselor with over 5 years of clinical experience, providing patients with advanced and effective treatment programs. I'm adept in assessing the mental and behavioral health of others, keeping record of progress, and suggesting powerful solutions to issues. I am very committed to reinforcing positive feelings and behaviors in others, thus helping them to lead healthier and happier lives. I also have experience in working with as well as developing and implementing groups. I have worked as a member of various teams throughout my professional experiences, which has allowed me to acquire experience working as a member of a team setting. Most recently I have acted as a General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. I also acted as a Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
13
13
years of professional experience
Work History
General Manager
Delta Mart
01.2019 - Current
- Responsible for all of the training and scheduling, as well as all of the hiring and firing of employees
- Analyzed and optimized operational processes to reduce costs resulting in improved productivity
- Developed and enforced policies and procedures to ensure compliance with legal and regulatory standards
- Developed and monitored budgets to ensure financial targets were met and cost-saving measures were implemented
- Collaborated with cross-functional teams to ensure alignment on objectives and maximize efficiency
- Provided excellent customer service
- Analyzed customer feedback and usage data to identify areas for improvement and develop strategies to increase customer loyalty
- Established and maintained strong relationships with business partners to identify new opportunities and drive growth
Clinical Mental Heath Therapist
Tender Hearts Child Therapy Center
01.2017 - 08.2018
- Completed assessments of patients to identify mental health issues
- Developed and implemented treatment plans using evidence-based interventions that improved clients( overall mental health and well-being
- Monitored and documented changes in patients( physical and mental health status
- Collaborated with medical professionals to provide integrated care to patients
- Educated clients and their families about mental health and behavioral issues, providing resources and guidance to them
- Operating of basic office equipment and computer programs )copy machine, fax machine, Microsoft Office, Excel, Power Point
- Gen Book for appointments
Clinical/Crisis Mental Health Therapist
Bootheel Counseling Center
08.2017 - 01.2018
- Completed assessments of patients to identify mental health issues
- Developed and implemented treatment plans using evidence-based interventions that improved clients overall mental health and well-being
- Monitored and documented changes in patients physical and mental health status
- Collaborated with medical professionals to provide integrated care to patients with mental health and physical health issues, as well as patients who found themselves in crisis
- Educated clients and their families about mental health and behavioral issues, providing resources and guidance to them
- Participated in being on call on rotating weekends for patients who found themselves needing help due to q crisis after hours
- Operating of basic office equipment and computer programs, copy machine, fax machine, Microsoft Office, Excel, Power Point, GenBook Bright EHR
Intern-Clinical Therapist
Tender Hearts Child Therapy Center
06.2015 - 12.2016
- Completed assessments of patients to identify mental health issues
- Developed and implemented treatment plans using evidence-based interventions that improved clients( overall mental health and well-being
- Monitored and documented changes in patients( physical and mental health status
- Collaborated with medical professionals to provide integrated care to patients
- Educated clients and their families about mental health and behavioral issues, providing resources and guidance to them
- Participated in weekly supervision sessions with supervisor in order to achieve professional counseling license
- Implementing groups as well as research in creating groups and group sessions
- Operating of basic office equipment and computer programs )copy machine, fax machine, Microsoft Office, Excel, Power Point
- Gen Book for appointments
- Delivered consultative services and promoted coordination and development of mental health services.
- Met state-required utilization standards for mental health services.
- Informed clients of company policies, procedures, rights and responsibilities.
Intern-Clinical Therapist
Community Counseling Center
01.2015 - 06.2015
- Completed assessments of patients to identify mental health issues
- Developed and implemented treatment plans using evidence-based interventions that improved clients( overall mental health and well-being
- Monitored and documented changes in patients( physical and mental health status
- Collaborated with medical professionals to provide integrated care to patients
- Educated clients and their families about mental health and behavioral issues, providing resources and guidance to them
- Participated in weekly supervision sessions with supervisor in order to achieve professional counseling license
- Implementing groups as well as research in creating groups and group sessions
- Operating of basic office equipment and computer programs )copy machine, fax machine, Microsoft Office, Excel, Power Point, Bright EHR
- Delivered consultative services and promoted coordination and development of mental health services
- Informed clients of company policies, procedures, rights and responsibilities
- Met state-required utilization standards for mental health services
- Contributed to development of client's documented treatment and service plans with treatment team
- Prepared required clinical documentation per established timeframes.
- Delivered consultative services and promoted coordination and development of mental health services.
- Met state-required utilization standards for mental health services.
- Informed clients of company policies, procedures, rights and responsibilities.
Service Coordinator/Case Manager
Cape County Board For Developmental Disabilities
01.2011 - 07.2013
- Managed case load of approximately 40 individuals with developmental disabilities from ages 4 years-60 years of age and meeting deadlines on all paperwork and documentation
- Completing assessments
- Creating and implementing personal plans for individuals including required employment goals in each plan
- Leading meetings to ensure that individual's plans are being followed
- Creating and managing personal budgets for individuals
- Supervising local service providing companies funded through Medicaid and Department of Mental Health to ensure that state regulations are being followed
- This included monthly visits to individual's homes and completing proper documentation of all visits and their findings
- Responding to and processing incident and accident reports
- Medicaid billing
- Accompanied families to IEP meetings at their child's local school
- Educating families on their rights within IEP process
- Participating in marketing relevant programs in the area to families served
- Attend intensive trainings and conferences on topics relevant to
- Autism and other disabilities
- Operating of basic office equipment and computer programs )copy machine, fax machine, Microsoft Office, Excel, Power Point, Bright EHR
- Communicated with clients and service providers to provide updates on work progress
- Coordinated and monitored service activities to confirm work met all requirements
- Developed productive working relationships with churches, schools, government agencies, and charitable organizations
- Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs
Education
DATE OF BIRTH
Master of Arts - Mental Health Counseling
Southeast Missouri State University
Cape Girardeau, Mo06.2014
Bachelor of Science - Psychology/ Social Work/ Social Rehabilitation &TX
Southeast Missouri State University
Cape Girardeau, MO12.2010
Skills
- Able to relate to people and build meaningful relationships
- Adaptable to new settings
- Extensive experience writing and implementing personal treatment plans suited for individuals
- Experience providing professional therapy service to adults, children, and families
- Experience using a wide variety of computer programs including EHR systems, Excel, Word, and Power Point
- Client account management
- Performance improvement
- Exceptional interpersonal communication
- Staff training/development
- Effective leader
- Coaching and mentoring
- Recruitment
- Efficient multi-tasker
- Deadline-oriented
- Sales expertise
- Project Management
- Business Development
- Relationship building
- Verbal and written communication
- Budget administration
- Budgeting
- Operations management
- Employee scheduling
- Budget development
Timeline
General Manager
Delta Mart
01.2019 - Current
Clinical/Crisis Mental Health Therapist
Bootheel Counseling Center
08.2017 - 01.2018
Clinical Mental Heath Therapist
Tender Hearts Child Therapy Center
01.2017 - 08.2018
Intern-Clinical Therapist
Tender Hearts Child Therapy Center
06.2015 - 12.2016
Intern-Clinical Therapist
Community Counseling Center
01.2015 - 06.2015
Service Coordinator/Case Manager
Cape County Board For Developmental Disabilities
01.2011 - 07.2013
DATE OF BIRTH
Master of Arts - Mental Health Counseling
Southeast Missouri State University
Bachelor of Science - Psychology/ Social Work/ Social Rehabilitation &TX
Southeast Missouri State University
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