Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Merrifield

Plymouth,PA

Summary

Proven leader with extensive experience at Spreetail, enhancing warehouse operations and safety. Excelled in mentoring staff and optimizing workflow, demonstrating a keen ability to increase productivity through critical thinking and effective team collaboration. Skilled in equipment operation and problem-solving, significantly improving operational efficiency. I am a very outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy work environments. I believe I am capable of bringing a positive work environment to the other team members, while also prioritizing important necessities the shift may bring. I have experience in all paths of Outbound so I am able to get an accurate and clear understanding of any problems that will come up in those areas and problem solve the issue. In my almost three years at Spreetail, I have continued to improve my work ethic and capabilities of completing and learning anything that comes my way. I have received numerous moments of recognition from my peers and those higher up in the company and will continue to thrive and bring a positive environment to Spreetail.

Overview

12
12
years of professional experience

Work History

Warehouse Lead

Spreetail
05.2021 - Current
  • Leads the entire team to end on a successful note, making sure everything is completed and organized.
  • Being there for my team members when they have any questions or issues.
  • Making sure the team knows of any requirements needed to complete the work for the day.
  • Trained employees on equipment operation and safety protocols.
  • Lead a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Lead day-to-day operations of warehouse, freight and parcel shipments.
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded, unloaded, and sorted trailers as part of accurate and efficient daily shipments.
  • Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problem solving.

Intake Coordinator

Highmark Blue Cross Blue Shield
03.2019 - 04.2022
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.

Retail Associate

Mohegan Sun Pocono
02.2016 - 03.2019
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Order Filler

Sears Logistics Services Inc.
02.2015 - 11.2015
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.

Cashier

Plymouth Hometown Market
07.2012 - 06.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Wyoming Valley West
Plymouth
06.2014

Skills

  • Supervisory Experience
  • Order Picking
  • Product Packaging
  • Shipping
  • Warehouse Operations (including but not limited to: order picking, replenishment, problem solver, packer, loader, etc
  • Motivated Team Player
  • Warehouse Safety
  • Mentoring and training
  • Loading and unloading
  • Safety Procedures
  • Critical Thinking
  • Organization and Categorization

Timeline

Warehouse Lead

Spreetail
05.2021 - Current

Intake Coordinator

Highmark Blue Cross Blue Shield
03.2019 - 04.2022

Retail Associate

Mohegan Sun Pocono
02.2016 - 03.2019

Order Filler

Sears Logistics Services Inc.
02.2015 - 11.2015

Cashier

Plymouth Hometown Market
07.2012 - 06.2014

High School Diploma -

Wyoming Valley West
Brittany Merrifield