Brittany Michelman
Honolulu,HI
Summary
Detail-oriented assistant experienced in customer service, data entry, and administrative support. Very organized with strong interpersonal and communication skills. Proven ability to work efficiently under pressure and meet tight deadlines while maintaining a positive and professional attitude.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Bobcat Of Honolulu
Honolulu, HI
01.2024 - Current
- Manage incoming calls while providing information or transferring callers to appropriate personnel.
- Create spreadsheets in Microsoft Excel for record-keeping and reporting.
- Created and manage social media pages.
- Monitor new inventory and input into our POS system.
- Create invoices for sales made.
- Monitor accounting system and process payments.
- Complete any tasks requested by owner.
Claims Preparation Clerk
Geico Insurance
Honolulu, HAWAII
04.2018 - 03.2023
- Updated databases and company files with current data
- Answered phones in a courteous manner while providing excellent customer service.
- Completed data entry tasks with strong focus on accuracy and data integrity
- Scanned documents into digital formats ensuring accuracy of content.
- Requested information from internal or external sources to complete and validate claims
- Assisted department personnel in completion of routine tasks to meet deadlines
- Reviewed Police Reports and updated files
- Prepared files for attorney's and external insurance companies.
Receptionist
Geico
Honolulu, HAWAII
05.2015 - 04.2018
- Delivered exceptional customer service by offering requested information and independently resolving issues
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Provided excellent customer service to ensure satisfaction.
- Processed customer payments accurately and efficiently.
- Prepared deposits according to established procedures.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Kept reception and common areas clean and tidy.
Education
HIGH SCHOOL DIPLOMA -
Castle High School
06.2005
Skills
- Detail-oriented
- Customer service
- Data entry
- Administrative support
- Interpersonal skills
- Communication skills
- Accuracy
- Data integrity
- Multitasking
- Time management
- Computer skills
- Independent worker
References
Shirley Mesi-Geico
Claims Supervisor
808-591-5715
.
Lauren Uno-Law Office of Matthew Wut
Legal Assistant
808-384-0203
.
Jessica Sherlock-Geico
PIP claims adjuster
808-392-4035
Timeline
Administrative Assistant
Bobcat Of Honolulu
01.2024 - Current
Claims Preparation Clerk
Geico Insurance
04.2018 - 03.2023
Receptionist
Geico
05.2015 - 04.2018
HIGH SCHOOL DIPLOMA -
Castle High School
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