Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Brittany Middleton

Waterbury,CT

Summary

Dedicated professional with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and accurate cash handling. Skilled in team collaboration and maintaining high levels of cleanliness, demonstrating strong work ethic and empathy. Achieved significant improvements in operational efficiency and customer relationship management.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Intake Specialist

Center for Human Development & Family Services
12.2023 - 06.2024
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Maintained accurate, up-to-date client records for reliable reference and communications.

Cleaner

The Mess Must Go
09.2022 - 01.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided assistance to other staff members with cleaning of difficult areas.

Receptionist

Bedford Hills Correctional Facility
01.2018 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

High School Diploma -

Flushing High School
Flushing, NY
06-2016

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling

Certification

-Cardiopulmonary Resuscitation

-Lead Adamant

-Child Safety

-Naloxone

-Data Analyst

-Administrative Assistant

Timeline

Cashier

Walmart
11.2024 - Current

Intake Specialist

Center for Human Development & Family Services
12.2023 - 06.2024

Cleaner

The Mess Must Go
09.2022 - 01.2024

Receptionist

Bedford Hills Correctional Facility
01.2018 - 03.2022

High School Diploma -

Flushing High School

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Brittany Middleton