Brittany Miller
Windsor,VA
Summary
Seasoned Corrections Officer brings calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Compassionate supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
16
16
years of professional experience
Work History
Correctional Officer
Virginia Department of Corrections
Richmond, VA
03.2018 - Current
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Instructed inmates on work detail and oversaw work-site transportation.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Took prisoners into custody and escorted to locations within and outside facility.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Used appropriate means to discipline prisoners.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Guarded facility entrances to screen visitors.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
Care Taker
Virginia DMAS
Chesapeake, VA
01.2013 - Current
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Administered medication when needed according to doctor's instructions.
- Instructed family members on how to provide bedside care.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Created individualized care plans based on each client's unique needs and abilities.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Collaborated with guardians, physicians and teachers to establish individualized goals and build personalized treatment plans.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Receptionist
Quality Homes of Madison
Suffolk, VA
01.2008 - 03.2018
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled and confirmed appointments.
- Greeted customers, answered general questions and directed to appropriate locations.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Verified visitors' identification cards before allowing access to the building.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Supervised setup of conference rooms for meetings and office events in common areas.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Associate of Science - Criminal Justice
Paul D Camp Community College
Franklin, VA11-2017
High School Diploma -
Windsor High School
Windsor, VA06-2010
Skills
- Prisoner Transport
- Facility Security
- Crisis Management
- Contraband Seizure
- Non-Violent Intervention
- Emergency Response
- Records Management
- Evidence Preservation
- Safety
- De-Escalation Techniques
- Central and Pod Control
- Security Procedures
- Search and Seize Procedures
- Technical Support
- Data Entry
- Administrative Support
- Scheduling
- Bookkeeping
- File Management
- Office Management
- Clerical Support
- Feeding Assistance
- Emotional Support
- First-Aid and CPR
- Personal Care Assistance
- Meal Preparation
- Activity Planning
- Housekeeping
- Laundry Management
- Injury Prevention
Timeline
Correctional Officer
Virginia Department of Corrections
03.2018 - Current
Care Taker
Virginia DMAS
01.2013 - Current
Receptionist
Quality Homes of Madison
01.2008 - 03.2018
Associate of Science - Criminal Justice
Paul D Camp Community College
High School Diploma -
Windsor High School
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