Summary
Overview
Work History
Education
Skills
Activities
Timeline
OfficeManager
Brittany Miller

Brittany Miller

Mansfield,US

Summary

I'm a reliable worker, serving unique client needs through clear communication and coordinated support functions. I keep a spirit of empathy and respect to maintain open dialogue and trust with my clients. Serving others is where I find happiness. I also love a challenge and take pride in a job well-done.

Overview

21
21
years of professional experience

Work History

Professional Organizer and Cleaning Specialist

Unashamed Cleaning
02.2025 - Current
  • I work to improve the lives of my customers by decluttering and organizing their home to provide an efficient, functional space.
  • I offer extreme cleanings for hoarding situations, deep cleanings as well as routine up-keep cleanings.
  • I have many years of experience and I am passionate about helping others maintain a space they can enjoy.

Program Specialist

Mohican Young Star Academy
02.2020 - 02.2025
  • As a Program Specialist for a residential community, I was responsible for event planning, conducting art and craft classes, Chapel services, graduation ceremonies, holiday shopping and activities as well as, assisting with sporting events.
  • I also provided support for various teams within the company by assisting them with their duties, as needed.
  • I have worked the front desk, answering and directing calls, updating resident and intake reports, scheduling appointments and assisting visitors.
  • I have also helped the nursing department by scanning and filing medical documents, updating billing forms, checking medical logs, stocking medications and providing as a supervising escort to the residents, while accompanying them across campus.
  • In our transportation department, I often drove our residents to and from medical appointments and entered logs.
  • I have assisted the operations director by helping conduct facility walk-throughs to ensure we met code standards and submitted work order requests with maintenance in addition to keeping reports.
  • I also maintained organization around the facility, such as locker rooms, storage and residential product needs.

Server/Certified Trainer

Outback Steakhouse
01.2015 - 02.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.

Server/Certified Trainer

Buffalo Wild Wings
04.2008 - 12.2014
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Cashier/Shelf Stocker

CVS Pharmacy
07.2004 - 04.2007
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Specialized in setting up advertising displays to promote products

Education

High School Diploma -

Bardstown Christian Academy
Bardstown, Kentucky
12.2002

Skills

  • File management
  • Client relationship building
  • Motivated
  • Task Orientated
  • Office administration
  • Deadline management
  • Organized
  • Excellent communication
  • Computer skills
  • Data entry
  • Interpersonal skills
  • Attention to detail

Activities

Making music and singing., Crafting and connecting with daughters through crafts., Boating and fishing., Kentucky basketball., Involved in daughter's school activities., Participated in fundraisers through church.

Timeline

Professional Organizer and Cleaning Specialist

Unashamed Cleaning
02.2025 - Current

Program Specialist

Mohican Young Star Academy
02.2020 - 02.2025

Server/Certified Trainer

Outback Steakhouse
01.2015 - 02.2020

Server/Certified Trainer

Buffalo Wild Wings
04.2008 - 12.2014

Cashier/Shelf Stocker

CVS Pharmacy
07.2004 - 04.2007

High School Diploma -

Bardstown Christian Academy
Brittany Miller