Summary
Overview
Work History
Skills
Timeline
Generic

Brittany Milloway

Hot Springs,AR

Summary

Reliable office professional with solid administrative background and good understanding of financial operations and practices. Independently handles accounts receivable tasks and billing while providing clerical office support.

Overview

10
10
years of professional experience

Work History

Job Site Office Manager

Triton Renovations
06.2013 - 05.2017
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Created weekly and monthly reports and presentations for management team.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Accounts Payable Associate

Window Mart
01.2015 - 05.2016
  • Matched purchase orders to invoices and logged invoices into computer.
  • Audited and processed credit card bills.
  • Reviewed each invoice and requisitions for payment approval.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.
  • Verified vendor accounts.
  • Reconciled bank statements.
  • Generated financial statements and reports detailing accounts receivable status
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Prepared vendor invoices and processed incoming payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Updated accounting ledgers and journals to balance statements and maintain consistent records.
  • Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.
  • Maintained good working relationships with vendors and resolved disputes.

Kitchen Lead

Camp Winnamocka
05.2017 - 08.2017
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Maintained composure and work quality while under stress.
  • Lifted and carried heavy materials.
  • Pushed, pulled and transported large loads and objects.

Bartender

Maxine's Live
08.2018 - 10.2018
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Built relationships with vendors to manage orders and negotiate costs.

Kitchen Manager

Kollective Coffee And Tea
10.2018 - 01.2019
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Purchased food and cultivated strong vendor relationships.

Lead Server

Chili's
01.2019 - 05.2020
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Cultivated warm relationships with regular customers.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Documented orders accurately to track sales and properly bill guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Lead Food Server

The Lost Cajun
01.2020 - 05.2020
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Cultivated warm relationships with regular customers.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Documented orders accurately to track sales and properly bill guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

General Manager

Camp Diggity Dogs
06.2020 - 04.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and maintained relationships with customers and suppliers through account development.

Head Baker

Sugar Mama's Daylight Donuts
04.2022 - Current
  • Developed unique recipes and confections to set bakery apart from competition.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Created appealing displays to showcase products in bakery.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Coordinated food deliveries to guarantee timely arrival of supplies.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Managed training, disciplining and motivating employees.
  • Oversaw budgets and cost controls to maintain efficient operations.

Skills

  • Delivery Coordination
  • Customer Relationships
  • Clerical Support
  • Information Updates
  • Balance Reconciliations
  • Invoice Processing
  • Data Imports
  • Data Entry and Management
  • Budget Planning and Analysis
  • Vendor Record Management
  • Database Updates
  • Batch Balances and Reports
  • Spreadsheets and Journal Entries

Timeline

Head Baker

Sugar Mama's Daylight Donuts
04.2022 - Current

General Manager

Camp Diggity Dogs
06.2020 - 04.2022

Lead Food Server

The Lost Cajun
01.2020 - 05.2020

Lead Server

Chili's
01.2019 - 05.2020

Kitchen Manager

Kollective Coffee And Tea
10.2018 - 01.2019

Bartender

Maxine's Live
08.2018 - 10.2018

Kitchen Lead

Camp Winnamocka
05.2017 - 08.2017

Accounts Payable Associate

Window Mart
01.2015 - 05.2016

Job Site Office Manager

Triton Renovations
06.2013 - 05.2017

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Brittany Milloway