Overview
Work History
Education
Skills
Timeline
Generic

Brittany Montero

Center Hill,FL

Overview

11
11
years of professional experience

Work History

Team Leader

Ellen's Cafe On 3rd
Leesburg, FL
09.2019 - Current
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Greeted customers and provided them with menus.
  • Assisted in seating guests and ensuring they were comfortable.
  • Interacted with customers to gauge responsiveness to hospitality and menus.

Cook Shift Leader

Steak N Shake
Leesburg, FL
02.2016 - 02.2018
  • Ensured kitchen staff followed health and safety regulations.
  • Monitored food preparation to ensure quality standards were met.
  • Trained new cooks on proper food handling techniques.
  • Reviewed food orders to verify accuracy before they were sent out.
  • Performed regular inventory checks to ensure adequate stock levels were maintained.

Cashier

Burger King
Leesburg, FL
02.2013 - 08.2015
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.

Education

Associate of Science -

Keiser University
Fort Lauderdale, FL
11-2024

GED -

Florida Virtual School Flex 9-12
Orlando, FL
01-2022

Skills

  • Cash Handling
  • Client Service
  • Problem-Solving
  • Account Management
  • Safety
  • Leadership

Timeline

Team Leader

Ellen's Cafe On 3rd
09.2019 - Current

Cook Shift Leader

Steak N Shake
02.2016 - 02.2018

Cashier

Burger King
02.2013 - 08.2015

Associate of Science -

Keiser University

GED -

Florida Virtual School Flex 9-12

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Brittany Montero