Summary
Overview
Work History
Education
Timeline
Generic

Brittany Moore

Macon,GA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

CLRU

Progressive
01.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service, while demonstrating core values.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Taking the first notice of loss when customers are in an accident or has damage to insured property

Member Services Manager

Sam's Club
Macon, GA
02.2015 - 01.2022
  • Developed and implemented customer service policies and procedures.
  • Maintained accurate records of customer interactions, inquiries, and complaints.
  • Monitored team performance to ensure quality customer service standards were met.
  • Conducted regular training sessions for staff on customer service practices.
  • Provided ongoing coaching and feedback to team members to improve job performance.
  • Coordinated with other departments to ensure smooth operations within the organization.
  • hire, train, schedule all front in associates, and surrounding departments

Education

High School Diploma -

Westside High School
Macon, GA
05-2012

Some College (No Degree) -

Georgia Military College - Milledgeville
Milledgeville, GA

Timeline

CLRU

Progressive
01.2022 - Current

Member Services Manager

Sam's Club
02.2015 - 01.2022

High School Diploma -

Westside High School

Some College (No Degree) -

Georgia Military College - Milledgeville

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Brittany Moore