Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Interim Program Coordinator
Catholic Charities of Jackson, MS
09.2024 - Current
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Established strategic partnerships with external organizations, expanding program reach and impact.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Kinship Navigator
Catholic Charities of Jackson, MS
08.2023 - Current
Developed individualized service plans tailored to the unique needs of each family, leading to improved outcomes.
Facilitated support groups for kinship caregivers, fostering a sense of community and shared experience.
Implemented effective case management techniques that facilitated timely progress toward identified goals for each family unit.
Collaborated with child welfare agencies and court systems to advocate for the best interests of children in kinship care arrangements.
Evaluated program effectiveness using data-driven approaches, leading to continuous improvement efforts.
Delivered culturally competent services that addressed diverse needs among client populations served by the program effectively.
House Manager
Morgan Home
06.2017 - Current
Support multiple competing needs, schedules, and tasks for my family of 6
Manage finances to include budgeting, cash management, and timely bill payments
Coordinate a detailed calendar of activities including academic deadlines, travel, sports, and appointments/meetings
Maintain strong relationships with healthcare professionals, academic teachers, coaches, and program leaders to ensure all needs are met
Address complex interpersonal challenges, mediating issues to build strong communication and conflict resolution skills
Team Sales Lead
Motherhood Maternity
10.2009 - 06.2017
Kept sales floor organized and orderly, frequently verifying pricing, promotional signage and product availability
Greeted arriving customers and provided personable service to enhance shopping experiences
Met and consistently exceeded sales quotas
Processed payments, returns and exchanges, verifying accuracy of calculations, credits and promotional pricing
Trained and mentored new sales staff
Supported management with daily banking, reporting and opening and closing procedures
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Family Protection Specialist Intern
Department of Human Services
01.2016 - 05.2016
Assessed needs of referred families by working alongside colleagues to conduct thorough reviews
Kept case history records updated and prepared regular reports
Maintained detailed records and helped prepare case reports
Arranged client transportation for medical appointments, counseling and supervised visits
Stayed current on available social services and community resources to support families
Education
Bachelor of Social Work -
University of Southern Mississippi
05.2016
ASSOCIATE OF ARTS -
Mississippi Gulf Coast Community College
08.2014
Skills
Communication
Teamwork
Customer Service
Flexibility
Organization
Multi-tasking
Time management
Program management
Office administration
Proactive mindset
Certification
CPR/AED Certification
DMH Certified Community Support Specialist
Wraparound Training Certification
Timeline
Interim Program Coordinator
Catholic Charities of Jackson, MS
09.2024 - Current
Kinship Navigator
Catholic Charities of Jackson, MS
08.2023 - Current
House Manager
Morgan Home
06.2017 - Current
Family Protection Specialist Intern
Department of Human Services
01.2016 - 05.2016
Team Sales Lead
Motherhood Maternity
10.2009 - 06.2017
ASSOCIATE OF ARTS -
Mississippi Gulf Coast Community College
CPR/AED Certification
DMH Certified Community Support Specialist
Wraparound Training Certification
Bachelor of Social Work -
University of Southern Mississippi
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