Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Brittany Morrow

Tahoka,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Assistant/Service Advisor

511 auto diesel
08.2023 - 08.2024
  • Identified problems by listening to customers description of concerns their vehicle is having.
  • Verified insurance and parts warranty by examining records, papers, and communicating with insurance companies.
  • Contacted fleet management and customers that require authorization to begin work, or require estimates before authorizing repairs.
  • Created repair orders by describing the customers concerns, causes discovered, as well as repair services that are needed, obtained approved signatures, and entered RO's into the company's system.
  • Assisted with scheduling work and issuing work to the service technicians.
  • Obtained customer approvals, answered questions and concerns, reviewed invoices with the customers, established high customer satisfaction by providing honest, prompt and straightforward customer service.
  • Prioritized workflow by consulting with technicians to meet deadlines and promised vehicle completion date and time.
  • Completed clerical tasks such as filing, copying, and retrieved files for the service technicians.
  • Provided customer service support via phone or email inquiries related to products or services offered by the business.
  • Maintained accurate records of office supplies and placed orders as needed.
  • Developed written correspondence such as letters, emails, memos for internal communications purposes.
  • Prepared invoices for payment processing and tracked accounts receivable and payable activities.
  • Maintained composure in dealing with conditions of urgency and in pressure situations.

Quality Assurance Inspector

Engie
01.2020 - 04.2020
  • Assessed materials, parts, and products for conformance with quality control requirements and production specifications.
  • Adhered to safety protocols to minimize equipment damage and avoid personal injuries.
  • Wrote detailed reports outlining performance, quality, and defects found.
  • Used specialized tools to take precise measurements of various aspects.
  • Reviewed drawings and blueprints to complete inspection at appropriate levels.
  • Inspected remediation to standardize results to meet compliance.
  • Conducted inspections of surface preparation coatings applied to Piles & Racking structures, including galvanization coatings.
  • Collaborated with team members to complete assigned tasks and meet deadlines.
  • Recorded all findings and reported them to my supervisor.
  • Contributed to team culture of safety by consistently wearing proper safety gear and following standards.
  • Prepared detailed reports summarizing findings from inspections or investigations.

General Laborer

Tucker Energy Solutions
07.2019 - 12.2019
  • Carried out Fire Watch procedures to protect personal and property from fire damage.
  • Ensured the designated hot work area is clean and free of combustible debris before hot work commences.
  • Warned other personnel of danger, or to evacuate, by verbal or other prearranged method of communication.
  • Adhered to all safety rules and good work ethics. Be accountable for a safe work area.
  • Complied with all OSHA standards.
  • Consistently assumed additional job duties and responsibilities and worked extended hours to meet project deadlines.
  • Keep visible contact at all times with the workers inside confined spaces.
  • Keep flammable materials away from ignition sources.
  • Stop operation if hazardous conditions are found.
  • Performed general labor duties such as digging, lifting, carrying, and loading materials.
  • Loaded and unloaded trucks with construction materials.
  • Collected and disposed accumulated trash on and around jobsite on daily basis.

Education

High School Diploma -

Magnolia High School
Magnolia, Arkansas
05.2014

Skills

  • Customer service
  • Organizational time strategies
  • Detail-oriented data management
  • Optimistic mindset
  • Clear verbal communication skills
  • Strong written communication skills
  • Interpersonal communication skills
  • Proficient in computer applications
  • Effective multitasking
  • Reliable commitment to tasks
  • Skilled in resolving conflicts
  • Strong attention to detail
  • Teamwork and collaboration
  • Event coordination
  • Relationship building
  • Community building
  • Leadership development
  • Community engagement
  • Community service
  • Children's ministry

Certification

  • Beginning QuickBooks, South Plains Community College, 2022
  • Leadership Development Training, Lubbock Area Baptist Association, 2025

Community Service

Giving Closet Coordinator

Sweet Street Baptist Church, Tahoka, TX,

 August 2024-Present

  • Coordinate outreach and intake days for our giving closet.
  • Create and maintain positive relationships with community to ensure their satisfaction with the organization's mission and objectives.
  • Assist with event planning activities by coordinating logistics associated with recruiting volunteers for specific tasks or assignments.
  • Collaborate with businesses, schools and social organizations to establish network of volunteers and community resources.
  • Maintain records of all past and current volunteers' contact information in a centralized database.
  • Establish regular communication with volunteers to set schedules and track activity.
  • Coordinate volunteer activities, such as scheduling shifts, assigning tasks, monitoring progress, and providing feedback.,
  • Utilize social media platforms as an effective tool for promoting volunteer events or programs within the community.

Timeline

Office Assistant/Service Advisor

511 auto diesel
08.2023 - 08.2024

Quality Assurance Inspector

Engie
01.2020 - 04.2020

General Laborer

Tucker Energy Solutions
07.2019 - 12.2019

High School Diploma -

Magnolia High School

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