Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Moskow

Las Vegas,NV

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication. attention to detail, excellent communication and interpersonal skills.

Overview

10
10
years of professional experience

Work History

Business Assistant

Get It Girl LLC
02.2023 - Current
  • Developed knowledge of company products and services to make suggestions according to my bosses needs .
  • Engaged with clients to build business relationships.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
  • Researched, analyzed, and projected market data for potential markets.
  • Collected, arranged, and input information into database system.
  • Created and managed project plans, timelines and budgets.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Social Media Manager

Self Employed
03.2013 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Collaborated with client to develop creative campaigns for social media platforms.
  • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
  • Conducted research to determine current benchmark trends and audience preferences.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Conducted media training for client

Sales Associate

Savage X Fenty
04.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise online.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Visual merchandising
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Achieved my daily sales goals
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.

Personal Assistant

Jonathan Management
09.2020 - 07.2022
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered phone calls and addressed clients questions and concerns to promote satisfaction and continued business.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Attended meetings, took notes and tracked action items.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Served as point of contact between clients and managerial staff.
  • Experienced with productivity tools such as Evernote, Zoom, Google Docs and Pages, Excel.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Facilitated transportation to and from appointments.
  • Participated in team meetings and staff training sessions.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Front of House Team Member

Salud
01.2020 - 03.2020
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Verified ID and payment preference of guests to make transactions faster and more flexible.
  • Helped Back of House whenever i was down with my front of house duties ie washing dishes prepping limes cheese salsa etc
  • Took customers orders taking payment and giving them their utensils and number for their meal.
  • Expo

Seasonal Sales Associate

Victoria Secret
10.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Server

Kura Revolving Sushi Bar
06.2018 - 10.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Personal Assistant to the Owner

Only Dope Stuff Clothing
01.2015 - 02.2018
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Kept detailed track of inventory and schedules.
  • Created and organized model casting calls
  • Displayed absolute discretion at handling confidential information.
  • Attended meetings, took notes and tracked action items.
  • Served as point of contact between clients and managerial staff.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.


Personal Assistant to the Owner

J Watts
04.2013 - 01.2015
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Attended meetings, took notes and tracked action items.
  • Used discretion when handling confidential information.
  • In charge of staffing events
  • Handled the majority of funds
  • Paying staff
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Served as point of contact between clients and managerial staff.

Education

High School Diploma -

El Camino Real Charter High School
Woodland Hills, CA
05.2010

Skills

  • Business Recordkeeping
  • Business Communications
  • Human Resources Department Processes
  • Business Presentations
  • Troubleshoot Service Issues
  • Business Growth
  • Customer Service
  • Office Supplies and Inventory

Timeline

Business Assistant

Get It Girl LLC
02.2023 - Current

Sales Associate

Savage X Fenty
04.2022 - 02.2023

Personal Assistant

Jonathan Management
09.2020 - 07.2022

Front of House Team Member

Salud
01.2020 - 03.2020

Seasonal Sales Associate

Victoria Secret
10.2019 - 03.2020

Server

Kura Revolving Sushi Bar
06.2018 - 10.2019

Personal Assistant to the Owner

Only Dope Stuff Clothing
01.2015 - 02.2018

Personal Assistant to the Owner

J Watts
04.2013 - 01.2015

Social Media Manager

Self Employed
03.2013 - Current

High School Diploma -

El Camino Real Charter High School

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Brittany Moskow