Brittany Mott

Reviewed and executed special orders to meet customer demands efficiently.
Prepared and finished a diverse range of donuts, including filling, glazing, powdering, icing, and decorating.
Monitored inventory and replenished donut ingredients to ensure smooth production operations
Followed and fulfilled daily production par sheets to ensure customer demand was met consistently
Maintained cleanliness and sanitation of all work areas, tools, equipment, service cases, and surfaces to uphold food safety standards.

Delivered exceptional customer service, ensuring guests feel valued and satisfied with their experience.
Conducted daily removal of expired bakery items to maintain product freshness and quality.
Maintained consistent stock of fresh bakery products in service cases to meet customer demands.
Assisted customers in locating specific bakery items, providing expert guidance and recommendations.
Accurately recorded guest orders for custom cakes and pastries, ensuring all specifications were met.
Packaged and labeled bakery products correctly; placed items on the sales floor while rotating stock to minimize waste.
Routinely restocked shelves and displays, ensuring the availability of bakery items for guests.
Maintained a clean and organized bakery area, contributing to a positive shopping environment.

• Greeted incoming clients and visitors in a friendly and positive way. Quickly notified the person being visited.

• Answered the telephone and forwarded the caller to the appropriate associate.

• Took and relayed messages.

• Received and sorted the daily mail/deliveries/couriers.

• Prepared outgoing mail for pickup