Brittany Murphy
Port Richey
Summary
Detail-oriented bakery and dessert professional with 7+ years of experience in grocery, bakery, donut, and ice cream environments. Began career at Publix, gaining a strong foundation in food handling, customer service, and high-volume operations across multiple departments, including the bakery. Experienced in cake and donut decorating, made-to-order items, and maintaining brand standards. Known for reliability, creativity, and the ability to work efficiently both independently and as part of a team.
Overview
14
14
years of professional experience
Work History
Cake Decorator
Cold Stone
08.2024 - Current
- same responsibilities as previous Cold Stone Creamery role
- Continued production of signature ice cream cakes and specialty items.
Cake Decorator
Cold Stone
08.2023 - 01.2024
- Designed specialty cakes for weddings, birthdays, and graduations.
- prepared and decorated ice cream cookie sandwiches
- Made ice cream cupcakes, including reeses cupcakes
- followed Cold Stone brand standards for presentation, portioning, and quality
- Maintained cleanliness and organization
Store Manager
Baskin Robbins Ice Cream
06.2022 - 06.2023
- Led daily operations, ensuring efficient staff performance and customer satisfaction.
- Managed inventory levels, optimizing stock ordering and minimizing waste.
- Trained and mentored team members, fostering a positive work environment.
- Implemented promotional strategies to increase sales and enhance brand visibility.
- Continued cake decorating while managing daily store operations.
- supported cake production and delivery of cakes to multiple stores.
Server
Outback Steakhouse
10.2022 - 01.2023
- Delivered exceptional customer service, enhancing guest satisfaction and repeat business.
- Trained new staff on menu offerings and service protocols, improving team efficiency.
- Managed multiple tables simultaneously, ensuring timely order delivery and accuracy.
- Collaborated with kitchen staff to accommodate special dietary requests, enhancing dining experience.
- Ensured dining areas were fully stocked, organized, and prepared for the next service period when closing.
Cake Decorator
Baskin Robbins Ice Cream
01.2021 - 02.2022
- Designed and decorated custom cakes for various occasions, ensuring alignment with customer preferences.
- Utilized various icing techniques to create visually appealing cake designs, enhancing product presentation.
- Assisted in managing inventory of baking supplies and decorations, ensuring availability during busy periods.
- Trained new staff on cake decoration methods and safety protocols, promoting a cohesive work environment.
- Implemented quality control measures to maintain high standards in cake decoration consistency and presentation.
- Engaged with customers to understand their needs, providing personalized recommendations for cake designs.
- Maintained cleanliness and organization of decorating area, adhering to health and safety regulations.
Expo Runner
Chilis Resturant
05.2021 - 11.2021
- Coordinated food delivery from kitchen to dining area, ensuring timely service and customer satisfaction.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted servers during peak hours by expediting orders, enhancing workflow efficiency.
Donut Decorator
Jupiter Donuts
12.2019 - 06.2020
- Decorated all donuts daily, ensuring consistent quality and presentation
- Applied glazes, icings, toppings, and fillings according to shop standards
- Maintained cleanliness and organization of the decorating and prep area
- Worked efficiently in a fast-paced bakery production environment
- Followed food safety and sanitation guidelines
- Prepared breakfast items, including breakfast sandwiches, made fresh to order upon request.
Grocery Replenishment Specialist
Publix
06.2012 - 11.2019
- Started as a Customer Service Bagger, assisting customers with groceries, collecting carts from the parking lot and maintaining front-end cleanliness.
- Promoted to Cashier, handling cash and card transactions while delivering friendly, efficient customer service
- Transferred to the Grocery Department as a Stock Clerk, stocking shelves and maintaining product availability
- Moved to the Bakery Department as a Bakery Packager, preparing and packaging baked goods according to company standards
- Advanced to Bread Baker, baking fresh breads and maintaining strict food safety and quality guidelines
- Assisted bakery decorators with cupcake decorating and occasional signature cake decorating as needed.
- Promoted to Grocery Replenishment Specialist (GRS), supporting inventory flow and department efficiency
- Assisted with price scanning, hanging tags, changing prices, and ensuring pricing accuracy
- Checked in vendors during morning deliveries and verified incoming shipments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Restaurant Hostess
Texas Cattle Company
04.2015 - 07.2016
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Managed reservation system, optimizing seating arrangements for maximum capacity.
- Handled nightly closeout duties, including collecting and sorting server receipts and reconciling payments by tender type.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH12-2028
High School Diploma -
Osceola Fundamental High School
Seminole06-2015
Skills
- Strong communication skills
- Stock rotation
- Food production
- Quality control
- Continuous learning and adaptation
- Baking machinery
- Production and processing
- Product inspection
- Management
- Kitchen safety
- Temperature monitoring
Servesafe Certified
updated November 30, 2025
Timeline
Cake Decorator
Cold Stone
08.2024 - Current
Cake Decorator
Cold Stone
08.2023 - 01.2024
Server
Outback Steakhouse
10.2022 - 01.2023
Store Manager
Baskin Robbins Ice Cream
06.2022 - 06.2023
Expo Runner
Chilis Resturant
05.2021 - 11.2021
Cake Decorator
Baskin Robbins Ice Cream
01.2021 - 02.2022
Donut Decorator
Jupiter Donuts
12.2019 - 06.2020
Restaurant Hostess
Texas Cattle Company
04.2015 - 07.2016
Grocery Replenishment Specialist
Publix
06.2012 - 11.2019
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Osceola Fundamental High School