Talented professional considered knowledgeable leader and problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
16
16
years of professional experience
Work History
Admin/Project Coordinator
The Skillman Corporation
08.2021 - Current
Receptionist at Corporate front office, check in/out visitors and manage incoming and outgoing mail
Answer phones and address customer service needs
Analyzed project performance data to identify areas of improvement.
Check insurance and update accordingly for contractors
Scan documents and update paperwork for current and past jobs for Skillman Corporation
Create workflow documents for other admins and assist them as needed.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Prepared meeting agendas and minutes for distribution and record keeping.
Created job files for each project and maintained current data in each file.
Brand Ambassador
Calendar Girls
05.2019 - Current
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Ensured accurate representation of brands by maintaining consistent messaging and visuals across all promotional materials and presentations.
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Communicated product information with confidence and educated consumers about company.
Educated consumers about product benefits, leading to increased interest and sales conversions.
Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Fostered positive relationships with tenants and property owners, leading to high retention rates.
Marketing and listing homes.
Front Desk Medical Receptionist
Hamilton Facial Plastic Surgery/
10.2016 - 07.2021
Scheduling appointments, assist staff with anything needed, re-organizing supplies, filing, faxing, scanning, billing, assisting aestheticians, prepping charts & organize mail, shipping and receiving.
Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
Prepared and processed patient referrals and transfer requests.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Post operation surgery camo makeup for patients.
Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Answered phone calls and messages for 5-:Physicians and Dr., scheduling appointments, and handling patient inquiries.
Mail Clerk
Pitney Bowes/ Eli Lilly
12.2008 - 10.2012
Packing and Shipping, preparing and delivering in and all-around companies
Mail/package Delivery direct orders to end users professionally, perform stock room duties such as putting away counts, receiving according to customer requirements, dock opening and closing duties using PPE equipment
Documentation and organization of logging reports, batches, and records of equipment
Setting up shipments air way bills, logging in and pre-packing according to the customized shipment needs and requirements
Forklift / driving skid to designed area and delivery.
Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.