Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed and motivated employees to be productive and engaged in work.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Cashier
Krystal's Restaurant
08.2022 - 09.2024
Ensured compliance with company policies and procedures while processing transactions efficiently.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Greeted customers entering store and responded promptly to customer needs.
Inspector General
City of Jacksonville
03.2021 - 07.2022
Managed key aspects of data analysis initiatives on behalf of a government agency, ensuring accuracy and transparency in data.
Collaborated with specialized staff, contributing to data visualization and analyzing large sets of financial or transactional data to identify irregularities.
Crew Member
McDonald's
03.2017 - 07.2021
Showcased excellent multitasking skills by managing multiple orders at once while maintaining quality and efficiency.
Collaborated effectively with teammates and embraced coaching from the management team.
Delivered outstanding customer service by warmly greeting customers and consistently meeting quality standards..
Provided exceptional customer service, addressing concerns or issues promptly and professionally.