Brittany Nelson
Detroit,MI
Summary
Eager customer service representative with innovative problem solving skills and a charismatic demeanor, seeks remote position to resolve issues and/or complaints using expertise skills
Overview
7
7
years of professional experience
Work History
Over the Road Truck Driver
Fleet Quest
Grand Rapids, MI
01.2022 - 12.2023
- Enhanced efficiency by planning optimal routes and adhering to strict delivery schedules.
- Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
- Increased fuel efficiency through proper gear utilization and adherence to speed limits.
- Guaranteed customer satisfaction by delivering shipments in excellent condition and promptly addressing any concerns or issues.
Over the Road Truck Driver
Fleet Quest
Grand Rapids, MI
11.2020 - 06.2021
- Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
- Maximized vehicle performance with regular maintenance checks, identifying and resolving potential issues before they escalated.
- Prepared detailed daily records of all activity done in or around truck unless records indicate sleeping beth or off duty
Over the Road Truck Driver
Western Express Trucking
Nashville, TN
01.2020 - 06.2020
- Organized daily stops to check operations on truck to ensure ontime delivery and/or pickup
- Assisted dispatch in obtaining proper information for loads assigned
- Operated in compliance with The Department of Transportation by calculating accurate gross weight of both truck and trailer daily
Expeditor
XPO Logistics
Tampa, FL
07.2019 - 09.2019
- Improved delivery times by closely monitoring and prioritizing urgent orders
- Addressed supply problems and developed creative solutions to prevent delays.
- Communicated with other departs to ensure mutual agreements and understandings related to processes and procedures
Field Worker
Goodworks Staffing
Charlotte, NC
01.2017 - 06.2019
- Improved field productivity by implementing efficient work procedures and time management strategies.
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
Education
No Degree - Truck And Bus Driving
Future Truckers of America
Asheboro, NC01.2020
No Degree - Political Science
Elizabeth City State University
08.2007
High School Diploma -
Phillip O Berry Academy Of Technology
06.2005
Skills
- Organizational abilities
- Physical stamina
- Multitasking capabilities
- Teamwork mindset
- Production Control
- Shipping Logistics
Timeline
Over the Road Truck Driver
Fleet Quest
01.2022 - 12.2023
Over the Road Truck Driver
Fleet Quest
11.2020 - 06.2021
Over the Road Truck Driver
Western Express Trucking
01.2020 - 06.2020
Expeditor
XPO Logistics
07.2019 - 09.2019
Field Worker
Goodworks Staffing
01.2017 - 06.2019
No Degree - Truck And Bus Driving
Future Truckers of America
No Degree - Political Science
Elizabeth City State University
High School Diploma -
Phillip O Berry Academy Of Technology