Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Nelson

Richmond,KY

Summary

Compassionate Medical Assistant with 5+ years of experience supporting ophthalmologists, optometrists, and otolaryngologists in comprehensive examinations. Proficient in performing diagnostic assessments while delivering exceptional patient care. Committed to maintaining a positive attitude, fostering teamwork, and mentoring colleagues to enhance clinical efficiency and patient experience.

Overview

6
6
years of professional experience

Work History

Clinical Assistant

Kentucky Ear Nose & Throat
10.2024 - Current
  • Facilitated patient intake process, ensuring accuracy in documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
  • Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
  • Improved patient satisfaction by efficiently managing appointment schedules and follow-ups.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Ophthalmic Technician

Lexington Clinic Ophthalmology
01.2024 - 10.2024


  • Provided hands-on assistance to physicians during minor procedures, ensuring efficient workflow and patient comfort.
  • Conducted accurate and thorough refractions to determine precise eyeglass prescriptions, ensuring optimal vision correction for patients.
  • Measured and recorded visual acuity, intraocular pressure (IOP), and pupil reactions.
  • Managed prescription refill requests with accuracy and efficiency, ensuring timely processing and adherence to medication schedules for patient care.

Ophthalmic Technician

Huffman And Huffman Eye Care Center
04.2021 - 08.2023
  • Assisted in the diagnosis of ocular conditions by conducting comprehensive tests, including visual acuity measurements, refractions, tonometry readings, visual field testing, and optical coherence tomography (OCT) scans.
  • Performed intraocular pressure (IOP) measurements using Goldmann applanation tonometry and Tonopen, ensuring accurate assessments for glaucoma screening and management.
  • Accurately documented patient medical and ocular history using EMR systems, ensuring comprehensive and precise records for optimal patient care.
  • Trained and mentored new employees, providing hands-on instruction to enhance skills, improve efficiency, and ensure adherence to clinical protocols.


Optometric Technician

Visionworks Doctors of Optometry
07.2019 - 04.2021


  • Improved patient care by conducting comprehensive visual pre-testing procedures to gather data before exam.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.

Education

High School Diploma -

Richmond, KY

Skills

  • Compassionate Patient Interaction
  • Active Listening & Empathy
  • Clear and Professional Communication
  • Supporting Physicians and Colleagues
  • Mentoring & Training New Staff
  • Conflict Resolution & Adaptability
  • Positive Attitude & Strong Work Ethic
  • Multitasking in Fast-Paced Environments
  • Strong Attention to Detail

Timeline

Clinical Assistant

Kentucky Ear Nose & Throat
10.2024 - Current

Ophthalmic Technician

Lexington Clinic Ophthalmology
01.2024 - 10.2024

Ophthalmic Technician

Huffman And Huffman Eye Care Center
04.2021 - 08.2023

Optometric Technician

Visionworks Doctors of Optometry
07.2019 - 04.2021

High School Diploma -

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Brittany Nelson