Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Nelson

Springfield,MO

Summary

Dynamic professional with a proven track record as an Admissions Coordinator at Springfield Skilled Care and Lodges, excelling in client relations and medical admissions processes. Skilled in data verification and strong organization, I successfully optimized communication strategies, enhancing efficiency and collaboration across departments while ensuring compliance and timely decision-making.

Overview

13
13
years of professional experience

Work History

Admissions Coordinator/social Service Supervisor

Springfield Skilled Care and Lodges
04.2021 - Current
  • Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Assisted in patient admission process based on federal and state laws.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
  • Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
  • Maintained accurate records of applicant data, ensuring timely decision-making and reporting.

Program Coordinator

Care By Clark
03.2019 - 10.2020
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.

Program Coordinator/ Behavioral Technician

Arc Of The Ozarks
04.2012 - 03.2019
  • Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
  • Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.

Education

Bachelor of Science - Health Administration

University of Phoenix
Tempe, AZ
01-2026

Skills

  • Strong organization
  • Data verification
  • Client relations
  • Medical admissions processes
  • Database management

Timeline

Admissions Coordinator/social Service Supervisor

Springfield Skilled Care and Lodges
04.2021 - Current

Program Coordinator

Care By Clark
03.2019 - 10.2020

Program Coordinator/ Behavioral Technician

Arc Of The Ozarks
04.2012 - 03.2019

Bachelor of Science - Health Administration

University of Phoenix

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