Summary

Overview

Work History

Education

Skills

Accomplishments

Languages

Work Availability

Quote

Timeline

Brittany Newcomb

Stayton,OR

Summary

Dynamic Event Specialist with expertise in developing new opportunities, gaining competitive advantage, identifying effective strategies, improving decision-making and driving organizational performance. Solid foundation in principles of marketing and quantifiable methods for marketing management. Accomplished in media management, public relations and program content. Organized in managing and executing assignments, tasks and special projects on time and within budget requirements. Motivated recent graduate with degree in Area of study. Bringing hands-on experience and success in helping plan special events from start to finish. Accomplished in building relationships with clients and exceeding expectations. Meticulous Job Title with background in planning events such as weddings, galas, social events and religious celebrations. Strong organizational skills with success in managing multiple events and executing simultaneous events. Outgoing student currently pursuing degree in Area of study, excited to secure rewarding role as Wedding Planner with Company. Successful in building strong relationships and achieving positive customer satisfaction. Client-focused Job Title gifted at translating creative visions into unique events. Expert in event planning with success in controlling costs through strategic negotiations with vendors, suppliers and venues. Committed to making client wishes come true. Independent Job Title offering expertise in planning events such as weddings, sweet sixteens, bar and bat mitzvahs and quinceaneras. Accomplished in managing event activities from start to finish while fully incorporating client requests and maintaining budgets. Highly talented Event Specialist with expertise in developing new opportunities, gaining competitive advantage, identifying effective strategies, improving decision-making and boosting organizational performance. Developed foundation in principles of marketing and quantifiable methods for marketing management. Offering exemplary expertise in media management, public relations and program content. Organized in managing and executing assignments, tasks and special projects and meeting all project goals. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. CStrong communicator and negotiator able to foster relationships with key stakeholders and vendors. Experienced Job Title with expertise in event planning, budgeting and management. Develops successful promotional campaigns and creates effective marketing and advertising materials. Keeps up with latest trends and techniques in event planning industry and maintains proficiency with industry software and tools. Self-directed event coordinator with over Number years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving. Competent Job Title with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering. Skilled Job Title uses event management software to properly plan, track and manage events. Experienced in working with stakeholders at all levels, from clients to vendors and suppliers. Possesses strong organizational and administrative skills to coordinate multiple projects simultaneously. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Wedding and Event Specialist

Silver Falls Hospitality

10.2022 - Current

Enhanced attendee experience by meticulously planning and executing event logistics.
Ensured smooth event operations through diligent coordination with vendors and staff members.
Developed engaging event programs, resulting in increased participant satisfaction and retention.
Managed budgets effectively, optimizing resource allocation for maximum impact on events.
Streamlined registration processes, providing seamless experiences for participants from start to finish.
Collaborated with cross-functional teams to deliver memorable events that met organizational goals.
Cultivated strong relationships with sponsors and partners, fostering long-term support for events.
Improved event revenue generation by identifying and securing additional sponsorship opportunities.
Elevated guest satisfaction by addressing concerns promptly and professionally during events.
Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
Implemented creative solutions when faced with unexpected challenges or obstacles throughout various stages of an entire event''s life cycle.
Assessed overall event success continuously by tracking key performance indicators and utilizing data-driven insights for continuous improvement in planning and executing future events.
Managed event logistics and operations.
Interfaced with clients to understand event objectives.
Negotiated and worked with venues and vendors to carry out event objectives.
Made budgets and proposals for events and event details such as bookings and events
Developed planning strategies while creating and maintaining best practices for budgets, project plans, event timelines and presentations.
Accurately calculated and processed expenses during and after events.
Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Sending out Contracts
Collecting payment
Data entry

Executive Assistant

Silver Falls Hospitality

06.2021 - 10.2022

Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Improved office efficiency by implementing new filing systems and document management processes.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Served as a liaison between departments to facilitate effective communication throughout the company.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Collaborated on special projects to improve overall business operations within the organization efficiently.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered high volume of phone calls and email inquiries.
Facilitated training and onboarding for incoming office staff.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Used advanced software to prepare documents, reports, and presentations.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Filed paperwork and organized computer-based information.
Updated and maintained confidential databases and records.
Worked with senior management to initiate new projects and assist in various processes.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Created and managed office systems to efficiently deal with documentation.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Coordinated events and worked on ad hoc projects.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Took notes and dictation at meetings.
Handled incoming and outgoing mail, email and faxes.
Upheld strict timetables by maintaining accurate, balanced calendars.
Screened personal and business calls and directed to appropriate party.
Promoted team productivity by keeping supplies organized and well-stocked.
Volunteered to help with special projects of varying degrees of complexity.
Data entry

Clothing Sales Associate

Wilco

02.2020 - 10.2020

Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
Collaborated with team members to achieve monthly sales targets and maintain high levels of performance.
Processed customer transactions accurately, ensuring a seamless checkout experience while promoting loyalty programs and upcoming promotions.
Assisted in managing inventory by conducting regular stock checks, replenishing items as needed, and processing incoming shipments.
Developed strong product knowledge to recommend suitable clothing options based on customers'' needs, preferences, and desired fit.
Handled customer inquiries and concerns professionally, providing prompt resolutions to ensure continued patronage.
Conducted personal styling appointments for clients seeking wardrobe updates or special event attire, resulting in increased sales revenue.
Implemented promotional campaigns effectively by creating eye-catching displays that highlighted featured items or discounts.
Contributed to a positive work environment by fostering teamwork and maintaining open communication with colleagues and supervisors.
Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
Participated in ongoing training sessions to stay current on fashion trends, brand offerings, and new product features.
Supported loss prevention efforts by monitoring the sales floor for suspicious activity and adhering to proper security protocols during cash handling tasks.
Gathered insights from clientele regarding their shopping experiences, using feedback to identify areas for improvement within the store''s operations or offerings.
Upsold additional products when appropriate based on individual customer desires or identified gaps within their existing wardrobe choices.
Adhered strictly to company policies regarding returns/exchanges while keeping customers'' best interests in mind.
Organized and participated in special store events, such as seasonal sales or launch parties, to attract new customers and boost overall revenue.
Assisted with visual merchandising efforts, creating cohesive and visually appealing displays that showcased current trends and inventory highlights.
Provided exceptional customer service by quickly addressing any issues or concerns, ensuring customers left the store satisfied with their shopping experience.
Assisted customers with selecting clothing items and accessories based on individual needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Restocked shelves and organized displays in alignment with merchandising standards.
Greeted customers, identified needs and provided product advice.
Maintained organized store environment to foster pleasant shopping experiences.
Offered personalized customer service to all customers to support satisfaction and loyalty.
Cleaned, closed, and secured store at end of shift.
Dressed and accessorized mannequins to highlight featured clothing and accessories.
Developed loyal customer base by providing excellent customer service.
Gained extensive knowledge of latest fashion trends and styles to provide customers with up-to-date advice.
Developed promotional strategies to increase store sales and meet monthly sales targets.
Processed incoming stock and documented product information to manage inventory levels.
Encouraged customers to find accessories and other upsell items to complete ensembles.
Pressed and folded items upon arrival in store to increase visual appeal.
Used point-of-sale systems to process payments and check inventory levels.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Managed efficient cash register operations.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Created inviting environment for customers by maintaining store organization and cleanliness.
Developed strong rapport with customers and created positive impression of business.
Listened to customer needs and desires to identify and recommend optimal products.
Prioritized helping customers over completing other routine tasks in store.
Engaged in friendly conversation with customer to better uncover individual needs.
Used in-store system to locate inventory and place special orders for customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Data entry

Reservation Agent

Silver Falls Lodge & Conference Center

08.2019 - 02.2020

Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.
Boosted revenue with upselling additional services such as room upgrades, meal plans, and special event bookings.
Collaborated with team members to streamline reservation processes, ensuring a seamless guest experience from booking to checkout.
Consistently met performance targets in both call handling time and customer service ratings, contributing to the overall success of the reservations department.
Provided personalized assistance for guests with specific needs or requests, fostering positive relationships and repeat business.
Enhanced communication between departments by sharing guest preferences, requirements, and special requests with relevant hotel staff.
Utilized reservation software effectively to manage inventory, maintain rate structures, and track guest history accurately.
Assisted in updating promotional materials and packages to attract new clientele while retaining loyal customers.
Contributed to sales efforts by participating in local travel trade shows and industry events on behalf of the hotel.
Maximized occupancy rates by closely monitoring availability trends and adjusting pricing strategies accordingly.
Participated in ongoing training sessions to stay current on industry trends, best practices, and reservation system updates.
Resolved billing discrepancies efficiently by coordinating efforts with accounting personnel to ensure timely resolution for all parties involved.
Spearheaded initiatives aimed at improving interdepartmental communication which led to more efficient problem-solving within the reservations team.
Coordinated group bookings for corporate clients or special events by liaising with sales representatives or event planners effectively throughout the process.
Ensured data accuracy across reservation systems through regular audits and routine database maintenance tasks.
Developed rapport with key contacts within travel agencies leading to increased referral bookings and partnership opportunities.
Monitored guest feedback closely to identify areas of improvement in reservation processes and services, leading to enhanced overall guest experience.
Provided support during peak periods or staff shortages by cross-training in other areas of the hotel, demonstrating versatility and commitment to customer service excellence.
Assisted in training new hires on proper procedures, software usage, and company policies ensuring consistent performance levels across the reservations team.
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
Provided customers with information about availability and pricing.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Resolved various issues and discrepancies for customers.
Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Worked closely with front desk to achieve full occupancy of property.
Handled billing information over phone.
Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
Maintained awareness of types of rooms available in different resort locations.
Handled reservations and answered questions from interested patrons for busy Number-room hotel.
Monitored customer reviews and feedback to maintain satisfaction and provide superior customer service.
Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
Generated and reported performance metrics to management to inform decision-making.
Checked in average of Number passengers per flight.
Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Reviewed and updated customer information to maintain up-to-date records for high-quality service.
Provided follow through on all calls with confirmations and dissemination of requested information.
Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
Produced and shared customer service reports to support management decision-making.
Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
Data entry

Housekeeper

Silver Falls Lodge & Conference Center

07.2019 - 02.2020

Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Increased room availability by managing time wisely and completing tasks within designated deadlines.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Verified cleanliness and organization of storage areas and carts.
Adhered to professional house cleaning checklist.
Dusted picture frames and wall hangings with cloth.
Restocked room supplies such as facial tissues for personal touch with every job.
Operated electronic backpack vacuums and floor sweepers.
Worked on cleaning team to service hotels, offices, and other commercial buildings.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Handled requests for extra linens, toiletries and other supplies.
Sorted, laundered and put away various laundry items.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Washed and put away kitchen dishes, utensils and glassware.
Returned emptied garbage receptacles to proper locations.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Polished fixtures to achieve professional shine and appearance.
Completed special housekeeping actions such as turning mattresses on set schedule.
Rotated linens in storerooms and replenished when supplies ran low.
Hang, cleaned and rehung draperies to maintain freshness.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Cafe Worker

Silver Falls Lodge & Conference Center

07.2019 - 02.2020

Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
Maintained a clean and organized café environment, adhering to health and safety regulations.
Supported fellow team members in achieving a smooth workflow during peak hours.
Increased repeat business by developing strong rapport with regular customers through excellent service.
Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Streamlined ordering process with effective communication between kitchen staff and front-of-house team members.
Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
Demonstrated proficiency in operating espresso machines and other equipment to consistently deliver quality beverages.
Collaborated with colleagues to develop creative seasonal menu options that attracted new customers and increased sales.
Participated in staff meetings and training sessions to continuously improve skills and stay updated on company policies.
Provided support during special events or catering orders to ensure successful execution of client requests.
Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Displayed strong attention to detail when setting up displays, merchandising products attractively to increase sales potential.
Served as a knowledgeable resource on menu items for customers seeking assistance or recommendations based on preferences or dietary restrictions.
Implemented waste reduction strategies by carefully portioning ingredients, minimizing food waste and controlling costs.
Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Maintained clean and attractive product displays to entice customer purchases.
Produced food and drink products adhering to company quality and quantity standards.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
Monitored food temperatures to comply with safety regulations.
Trained new cafe workers in sales, customer service and safety.
Promoted new products and price changes by creating and updating signage.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Tracked food production levels, meal counts, and supply costs.

Shift Leader

Kentucky Fried Chicken

08.2011 - 02.2013

Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Promoted store promotions and incentive programs to increase overall sales revenue.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Tallied cash drawer at beginning and end of each work shift.
Upsold additional products and services to customers, increasing revenue.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Improved team productivity by implementing efficient scheduling and task delegation methods.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
Implemented procedural updates as needed based on company policy changes or industry developments.
Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Waitress

Jaspers Burgers

06.2009 - 09.2009

Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.

Customer Service Cashier

Arby's

03.2008 - 06.2011

Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Streamlined the checkout process for faster service and improved customer experience.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Collaborated with team members to ensure smooth operations during peak hours.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Demonstrated versatility by cross-training in various departments throughout the store when required.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Ensured timely resolution of any discrepancies encountered during daily financial audits.
Participated actively in team meetings to discuss strategies for improving overall performance within the department.
Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Processed customer orders and accurately handled payment transactions.
Developed and managed relationships with customers to increase customer loyalty.
Counted money in drawers at beginning and end of each shift.
Maintained customer satisfaction with quick and professional handling of product returns.
Answered product questions using knowledge of sales and store promotions.
Utilized POS system to handle customer cash and credit card transactions.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Redeemed coupons to discount purchases.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Maintained accurate records of customer transactions for reporting purposes.
Utilized various software applications to process customer orders.
Referred to price sheets and special sale bulletins to enter price changes.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Worked with floor team and managers to meet wide range of customer needs.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.

Photo Specialist

Walgreens

02.2007 - 03.2007

Enhanced customer satisfaction by providing personalized photo editing and printing services.
Streamlined workflow for increased efficiency in handling and processing customer orders.
Developed a reputation for exceptional customer service, resulting in repeat business and positive reviews.
Mentored new employees to ensure proficiency in software applications and company procedures, contributing to a cohesive team environment.
Resolved customer complaints promptly, fostering trust and maintaining client relationships.
Managed inventory levels of photo supplies, ensuring consistent product availability for customers.
Implemented quality control measures for printed products, enhancing overall customer experience.
Collaborated with colleagues to identify opportunities for improving store layout and organization, resulting in improved customer flow and convenience.
Assisted clients with selecting appropriate print options based on their specific needs, leading to higher sales figures.
Stayed up-to-date on industry trends and developments, allowing for informed recommendations of new products or services to customers.
Ensured proper equipment maintenance for optimal performance and minimized downtime due to technical issues.
Created visually appealing displays of printed products that attracted customers'' attention and showcased available services offered by the store.
Increased order accuracy by implementing a comprehensive system for tracking incoming requests and managing deadlines efficiently.
Established strong partnerships with local businesses to promote cross-selling opportunities that benefited both parties involved.
Maximized revenue through upselling additional services such as custom framing or mounting options.
Provided expert guidance on photographic techniques during consultations with customers seeking advice on their projects.
Spearheaded promotional campaigns designed specifically targeting local photographers which led to increased foot traffic within the store premises.
Organized special events showcasing works of talented local photographers, fostering a sense of community and support for the local art scene.
Handled day-to-day financial activities such as cash register operations, accurately recording sales transactions and maintaining balanced records.
Provided high level of assistance to customers regarding special photo projects.
Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
Experimented with different lighting effects to deliver unique images.
Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.

IT Infrastructure Specialist - IBM

Norpac Plant 7

05.2006 - 10.2006

Enhanced IT infrastructure performance by implementing effective IBM solutions and strategies.
Reduced system downtime with proactive monitoring and maintenance of IBM hardware and software components.
Streamlined IT processes for increased efficiency by automating tasks using IBM tools and technologies.
Optimized network security, implementing robust IBM security measures to protect sensitive data.
Collaborated with cross-functional teams to design, implement, and support customized IBM infrastructure solutions.
Delivered high-quality technical support for IBM systems, resolving issues in a timely manner to minimize disruptions.
Developed comprehensive documentation for IBM infrastructure projects, ensuring accurate records were maintained for future reference.
Conducted thorough analysis of existing IT infrastructure, identifying areas for improvement using IBM best practices.
Managed complex migrations to new IBM platforms, ensuring a seamless transition with minimal impact on endusers.
Ensured optimal performance of critical systems by regularly updating and patching IBM software components as needed.
Trained team members on the proper use of various IBM technologies, increasing their knowledge and effectiveness in supporting the company''s IT infrastructure needs.
Assisted in developing disaster recovery plans utilizing IBM solutions to ensure business continuity in case of emergencies.

Education

High SchoolDiploma -

21st Community Alternative School

Salem, OR

06.2005

Skills

Contract Negotiations
Venue Selection
Budget Development
Logistics Management
Budget Management
Business Development
Time Management
Risk Assessment
Marketing strategies
Registration Management
Branding Consistency
On-Site Execution
Public Relations
Project Management
Catering Management
Audio-Visual Coordination
Event Evaluation
Event Design
Client Relationship Management
Social Media Promotion

Team Leadership
Creative Problem Solving
Speaker Coordination
Post-Event Analysis
Guest List Management
Vendor Negotiation
Entertainment Booking
Event Planning Expertise
Operations Oversight
Events Logistics Management
Catering Coordination
Business Growth
Meeting Planning
Special Events Planning
Expense Tracking
Workflow Management
Wedding Trends Proficiency
Event Planning
Vendor Sourcing

Accomplishments

Sold more than Number wedding and special events in Year.

Languages

English

Professional Working

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.

Warren Buffett

Timeline

Wedding and Event Specialist

Silver Falls Hospitality

10.2022 - Current

Executive Assistant

Silver Falls Hospitality

06.2021 - 10.2022

Clothing Sales Associate

Wilco

02.2020 - 10.2020

Reservation Agent

Silver Falls Lodge & Conference Center

08.2019 - 02.2020

Housekeeper

Silver Falls Lodge & Conference Center

07.2019 - 02.2020

Cafe Worker

Silver Falls Lodge & Conference Center

07.2019 - 02.2020

Shift Leader

Kentucky Fried Chicken

08.2011 - 02.2013

Waitress

Jaspers Burgers

06.2009 - 09.2009

Customer Service Cashier

Arby's

03.2008 - 06.2011

Photo Specialist

Walgreens

02.2007 - 03.2007

IT Infrastructure Specialist - IBM

Norpac Plant 7

05.2006 - 10.2006

High SchoolDiploma -

21st Community Alternative School

Summary

Overview

Work History

Wedding and Event Specialist

Executive Assistant

Clothing Sales Associate

Reservation Agent

Housekeeper

Cafe Worker

Shift Leader

Waitress

Customer Service Cashier

Photo Specialist

IT Infrastructure Specialist - IBM

Education

High SchoolDiploma -

Skills

Accomplishments

Languages

Work Availability

Quote

Timeline

Wedding and Event Specialist

Executive Assistant

Clothing Sales Associate

Reservation Agent

Housekeeper

Cafe Worker

Shift Leader

Waitress

Customer Service Cashier

Photo Specialist

IT Infrastructure Specialist - IBM

High SchoolDiploma -

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