Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Newcomer

Udell

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances, with proficiency in data entry and spreadsheet management. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Utilizes strong communication and organizational skills to ensure timely and accurate records. Team-oriented, dependable and performance-driven with a knack for attention to detail.


Overview

21
21
years of professional experience

Work History

Office Admin - A/R Clerk

BWC, Inc.
02.2021 - Current
  • Prepared and mailed / e-mailed invoices to customers, processed payments, and documented account updates.
  • Created detailed aging reports for management review.
  • Reduced outstanding balances with consistent follow-up on overdue invoices by contacting customers.
  • Prepared bank deposits, ensuring timely posting of cash receipts to appropriate accounts.
  • Reconciled discrepancies between invoiced amounts and received payments for accurate financial records.
  • Accurately process incident reports, expenses related to them, and maintaining documentation required for each incident.
  • Maintain a detailed spreadsheet of monthly safety training topics and attendance.
  • Organized and created detailed files for new employees paperwork and documentation including time off requests, medical paperwork, and DOT files.
  • Complete background checks for new hires.

Patient Service Coordinator

Mercy Medical Center
10.2017 - Current
  • Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
  • Collected patient co-pay and issued receipt to confirm payment.
  • Communicated with primary care offices and insurance companies to obtain authorization.
  • Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
  • Respected patients by recognizing rights and maintaining confidentiality.
  • Answered telephone calls handle rescheduled, missed and reassigned visit requests.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.

Childcare Assistant

Five Seasons Learning Center
10.2007 - 10.2017
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Offered parents daily reports outlining activities, behavior and accomplishments.
  • Planned and guided age-appropriate tasks like reading, crafts, outdoor activities and field trips .
  • Discussed programs policies and practices to families and visitors.
  • Administered medication and minor first aid to sick and injured students.

Waitress

Gingerbread House
02.2005 - 08.2008
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Bussed and reset 20 tables per shift, working efficiently to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Cashier Team Lead

J’s Foods
05.2004 - 05.2007
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

High School Diploma -

Scotland County R-1

AA - Dental Hygiene

Kirkwood Community College
Cedar Rapids, IA

Skills

  • Document filing
  • Accounts receivable
  • Invoice preparation
  • Statement preparation
  • Payment collection
  • Payment posting
  • Bank deposits
  • Teamwork
  • Customer service
  • Collection calls
  • Account adjustments
  • Troubleshooting
  • Multi-Line Telephone Systems
  • Documentation and reporting
  • Office administration
  • Microsoft Excel
  • Reliability
  • Multitasking Abilities
  • Mail handling
  • Sorting and labeling
  • Organization skills
  • Time management

Timeline

Office Admin - A/R Clerk

BWC, Inc.
02.2021 - Current

Patient Service Coordinator

Mercy Medical Center
10.2017 - Current

Childcare Assistant

Five Seasons Learning Center
10.2007 - 10.2017

Waitress

Gingerbread House
02.2005 - 08.2008

Cashier Team Lead

J’s Foods
05.2004 - 05.2007

AA - Dental Hygiene

Kirkwood Community College

High School Diploma -

Scotland County R-1

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