Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Nixon

Manteo,NC

Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality rental services. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

7
7
years of professional experience

Work History

Housekeeper

Midgett Realty
Avon, NC
02.2022 - 07.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Documented and reported necessary facility and building repairs observed.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Waxed and polished wood floors and other woodwork.

Housekeeping Supervisor

Midgett Realty
Avon, NC
04.2022 - 06.2022
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Completed schedules, shift reports and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed laundry sorting, washing, drying and ironing.

Homeland Security Screener

NCDOT Ferry Division
Swan Quarter, NC
03.2010 - 11.2016
  • Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
  • Wrote reports of daily activities, property and equipment damage and unusual occurrences.
  • Authorized and monitored departure and entrance of visitors and employees to maintain security of premises.
  • Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
  • Checked over [Number] passenger tickets per [Timeframe] to verify validity of each ticket.
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.

Education

Associate of Science - Mechanical Engineering Drafting And Design

Beaufort County Community College
Washington, NC
05.2010

High School Diploma -

Mattamuskeet High School
Swan Quarter, NC
05.2007

Skills

  • Productivity and Time Management
  • Facility and Site Cleaning
  • Positive Team Player
  • Safety Standards
  • Attending Multiple Customers
  • Team Goals
  • Removing Spots
  • Client Requirements
  • Wall and Ceiling Cleaning
  • Laundry Pickup
  • Trash Disposal
  • Facilities Inspection
  • Household Chores

Timeline

Housekeeping Supervisor

Midgett Realty
04.2022 - 06.2022

Housekeeper

Midgett Realty
02.2022 - 07.2022

Homeland Security Screener

NCDOT Ferry Division
03.2010 - 11.2016

Associate of Science - Mechanical Engineering Drafting And Design

Beaufort County Community College

High School Diploma -

Mattamuskeet High School

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