Summary
Work History
Education
Skills
Accomplishments
Timeline
Waitress

Brittany Nowlin

Assistant manager
Holyoke,CO

Summary

I have worked in retail as well. I was promoted to department manager at Kohl’s within one year. I’ve also been an Assistant Manager at La Quinta Inn for 2 years. I’m driven, reliable, quick learner, and ready to make a career for myself within Dollar General.

Work History

Waitress

Huddle House
St. Paul , VA
12.2017 - 04.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Assistant Manager

LaQuinta Hotel
Cheyenne, WY
2015.10 - 2017.12

MM J Departement Manager

Kohl’s
Cheyenne, WY
2010.05 - 2015.06

I was responsible for making sure each employee maintained the department and provided excellent customer service to each customer in the store. Maintained functionality of the misses, juniors, and mens department.

Assistant Office Manager

Mountain View Sports, Inc.
Pound, VA
03.2006 - 02.2010

While employees with Mountain View Sports I was responsible for getting to know each customer to find out their exact needs with our business. I filled out applications for customers to be financed, contacted the correct financial institutions for payment plans and registerEd the all terrain vehicles with the DMV. I maintained a professional relationship with each customer to ensuensure return of servservic.

Education

Medical Assisting -

American National University
Lexington, KY
02.2022

Skills

  • Cleanliness and Organization
  • Handling Difficult Customers
  • Kitchen Staff Management
  • Outstanding Customer Service
  • Daily Reports
  • Teamwork and Professionalism
  • Customer Service and Rapport
  • Staff Scheduling
  • Guest Experience Management
  • Flexible and Adaptable
  • Conflict Resolution
  • Self-Motivated
  • Microsoft Office
  • Decision Making
  • Data Entry
  • MS Office
  • Leadership
  • Organization and Time Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 8-10 staff members.
  • Achieved excellent customer service by driving my team with accuracy and efficiency.
  • Collaborated with team of 10 in the development of Strategy to improve inventory to reduce shrink.
  • Achieved proficiency through effectively helping with Staff members as a team effort.
  • Documented and resolved customer complaints which led to customer satisfaction.
  • Resolved product issue through consumer testing.

Timeline

Waitress

Huddle House
12.2017 - 04.2022

Assistant Manager

LaQuinta Hotel
2015.10 - 2017.12

MM J Departement Manager

Kohl’s
2010.05 - 2015.06

Assistant Office Manager

Mountain View Sports, Inc.
03.2006 - 02.2010

Medical Assisting -

American National University
Brittany NowlinAssistant manager