Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brittany O'Carroll

Clarksville

Summary

I am a compassionate, responsible Direct Support Professional at Progressive Directions Inc, enhancing client independence and well-being. Skilled in medication administration and crisis management, I excel in problem-solving and maintaining a safe environment. Offering excellent interpersonal abilities and keen willingness to learn and grow in customer service environment. With a knack for multitasking and attention to detail and a drive to always improve.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Progressive Directions Inc
04.2011 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Transported clients to medical and dental appointments to provide support.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.

Education

Certificate - DSP Training

Tennessee Board of Regents
Clarksville Tn

GED -

Greenwood Adult Education
Clarksville, TN

Skills

  • Time management
  • Responsible
  • Honest
  • Behavior redirection
  • Attention to detail
  • Medication administration
  • Health and safety requirements
  • Problem-solving
  • Multitasking and organization
  • Empathy and patience
  • Adaptability
  • De-escalation techniques
  • First aid and CPR
  • Adaptive equipment use
  • Teamwork skills
  • Customer service
  • Critical thinking
  • Documentation

Certification

  • First Aid Certification - American Red Cross
  • Adult CPR/AED certification – American Red Cross

Timeline

Direct Support Professional

Progressive Directions Inc
04.2011 - Current

Certificate - DSP Training

Tennessee Board of Regents

GED -

Greenwood Adult Education

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Brittany O'Carroll