Brittany O'Donnell
Summary
Dedicated Office Assistant with over 2 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of microsoft office and history achieving high data output. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Talented office personnel goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Office Associate
Department Of Corrections
09.2022 - Current
- Coordinated efficient calendars for members by factoring in schedule availability and load limitations.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared detailed reports, presenting data clearly and concisely for upper management''s review.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Scheduled and coordinated travel arrangements for office staff members.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Supported management by compiling relevant data for decision-making purposes, enabling informed choices on office matters.
- Developed and maintained spreadsheets in excel to track and chart information such as patient care and appointments.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Completed daily logs for management review.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Proofread and edited documents for accuracy and grammar.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Coordinated schedules for staff members, resulting in improved time management and increased productivity.
- Provided clerical support, addressing routine, and special requirements.
Warehouse Associate
Amazon
10.2021 - 09.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Provided excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
Warehouse Associate
Amazon
01.2019 - 05.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Sales Demonstrator
Club Demonstration Services At Costco
10.2013 - 02.2015
- Maintained visually appealing displays that showcased products effectively and attracted potential buyers'' attention.
- Enhanced customer experience by demonstrating product features and benefits tailored to individual needs.
- Built rapport with potential clients, resulting in increased customer loyalty and repeat business.
- Assisted customers in making informed purchasing decisions, leading to greater overall satisfaction.
- Boosted sales revenue with persuasive communication and in-depth product knowledge.
- Provided exceptional customer service, addressing concerns and questions promptly while maintaining a professional demeanor.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Recommended specific product options to meet customer needs.
- Maintained clean, organized and professional work environment.
- Worked with team to achieve sales goals for products.
- Established and maintained positive relationships with customers.
- Greeted customers warmly and pleasantly answered inquiries.
- Provided exceptional customer service to drive satisfaction.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Developed creative displays and signage to draw customers to products.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Education
No Degree - Phlebotomy
College of DuPage
Glen Ellyn, IL08.2019
No Degree - Electrocardiograph Technology
College of DuPage
Glen Ellyn, IL08.2019
High School Diploma -
Romeoville Highschool
Romeoville06.2004
Skills
- File Organization
- Reception duties
- Data Entry
- Data entry expertise
- Proofreading abilities
- Calendar Management
- Mail distribution
- Positive Attitude
- Time Management
- Valid Driver's License
- Verbal Communication
- Relationship Building
- 50 wpm Typing Speed
Timeline
Office Associate
Department Of Corrections
09.2022 - Current
Warehouse Associate
Amazon
10.2021 - 09.2022
Warehouse Associate
Amazon
01.2019 - 05.2020
Sales Demonstrator
Club Demonstration Services At Costco
10.2013 - 02.2015
No Degree - Phlebotomy
College of DuPage
No Degree - Electrocardiograph Technology
College of DuPage
High School Diploma -
Romeoville Highschool
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