Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brittany Ortega

STOCKTON,CA

Summary

Organized Supervisor offers 3 year history of empowering leadership and team training. Coordinates and oversees workflows and manages scheduling to meet business demands. Committed to team safety, satisfaction and retention. Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

3
3
years of professional experience

Work History

Supervisor

Amazon
11.2021 - 02.2024
  • Assisted with launching SCK4
  • Monitored numerous employee activities and assigned tasks to cover demand
  • Communicated team priorities by leading meetings and giving presentations
  • Executed daily opening and closing procedures to company standard
  • Led teams through onboarding process for swift integration into daily operations
  • Monitored employee performance metrics to ensure adherence to quality standards
  • Assisted in developing training materials that contributed to ongoing education of employees
  • Trained new employees on company policies, procedures, and software systems
  • Worked hand-in-hand with cross-functional departments to maximize productivity and performance
  • Collaborated with other departments to streamline processes and improve overall productivity
  • Organized data and documentation to support accurate business forecasting

Lead Trainer

Dhl
06.2021 - 11.2021
  • Collaborated with subject matter experts SMEs to ensure accuracy and relevance of training content
  • Established benchmarks and measurable objectives for evaluating impact of training initiatives
  • Organized schedules, logistics, and resources for multi-day training events or conferences
  • Analyzed organizational performance data to identify areas where targeted training could drive improvement
  • Collaborated with management to design effective training materials and resources
  • Incorporated technology tools, such as e-learning modules or webinars, into blended learning approaches
  • Coached employees one-on-one or in small groups to reinforce key concepts or address specific challenges
  • Developed programs to meet current and expected market demands

Education

General Education -

Humphrey's University
Stockton, CA

In Logistics and Transportation -

San Joaquin Delta College
Stockton, CA
06.2025

Skills

  • Process Improvement
  • Operations Management
  • Strategic Planning
  • Data Analytics
  • Task Prioritization
  • Resource Allocation
  • Project Management
  • Training and mentoring
  • Goal-Oriented
  • Staff Management

Accomplishments

  • Supervised team of 100+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Supervisor

Amazon
11.2021 - 02.2024

Lead Trainer

Dhl
06.2021 - 11.2021

In Logistics and Transportation -

San Joaquin Delta College

General Education -

Humphrey's University

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Brittany Ortega