Conducted interviews with candidates and evaluated overall fit for the role
Built steady rapport with candidates to provide a smooth transition into Orientation and training
Managed approximately 30 candidates per week
Managed high-volume requisitions in a timely manner to meet candidate staffing needs efficiently
Problem solved alternative requisitions to suit candidate and company needs
Worked with internal compliance team to ensure Department of Transportation requires were met
Adhered to all Human Resources regulations and guidelines
Completed overall review of candidate information on records and background checks
Marketing Coordinator
SAFEWAZE
01.2016 - 11.2020
Enhanced brand visibility by developing and implementing targeted marketing campaigns
Designed, proofed, communicated to target audiences, and maintained marketing assets
Process Improvement - Standardized and streamlined marketing processes
Website Maintenance - Updated website, and technical product content
Company Catalog - completed layout and design for print as well as digital to distribute to approximately 17,000 users
Sales Analytics - Product sales reporting to communicate results with CEO
Process improvement
Project management
Marketing Operations Analyst
SYSCO FOODS CORPORATE
01.2014 - 01.2015
Promotions - Assisted in establishing, communicating, and tracking promotions to grow monthly sales by an estimated $500k
Sales Reporting - Tracked all sales for Sales & Marketing Department to determine upcoming promotional guidelines
Forecasting - Maintained $400k in departmental budgets to forecast upcoming expenses/budgets
Event Planning - Organized trade shows with over 700 vendors, and provided support for internal and external marketing events
Billing Operations Analyst
HAWAIIAN TELCOM
01.2007 - 01.2014
Reporting - Ran SQL reports to determine accounts that had product/billing discrepancies for corrections, approximately $1.5 million in revenue after correcting invoices within 12 months
Root Cause Analysis - Audited multiple databases for system issues causing account errors, and was a liaison between department staff and systems support staff as problems arose
Data Analytics - Reviewed daily audit reports to ensure validity of account information
Optimized operational efficiency by analyzing and streamlining processes
Education
Bachelor of Science - Communications And Public Relations
WESTERN CAROLINA UNIVERSITY
Cullowhee, NC
05.2004
Skills
Public Relations
Marketing
Human Resources
Employee Relations
Project Management
Process Improvement
Accomplishments
Employee of the Quarter at SafeWaze (2017)
Volunteer for Ronald McDonald House on behalf of Hawaiian Telcom
Brand Champion of Hawaiian Telcom (2010)
Aloha Ambassador for University of Hawaii
Employee of the Month- for Adecco Staffing at Hawaiian Telcom (2008)
Community service award for volunteering for the Public Relations Student Society of America
Public Relations Student Society of America
References
Cleo Opuku-Owusu, Team Leader,Schneider National, 920-819-2201