Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brittany Ouellette

Parkville,Maryland

Summary

Dynamic and patient professional with a track record of creating positive learning environments at High Road and enhancing customer experiences at Harley Davidson. Skilled in collaborative relationship management and certified in CPR, First Aid, and Crisis Prevention. Proven ability to adapt and excel in diverse roles, fostering academic success and customer satisfaction.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Teaching Assistant (served as Lead Teacher)

High Road
05.2018 - Current
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Adapted teaching methods to accommodate remote learning, ensuring continuity of education during challenging times.

Key Holder

Harley Davidson
05.2012 - 05.2018
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Motorcycle Safety Gear Instructor
  • Eyewear Specialist

Sales Associate

Bath & Body Works
11.2011 - 05.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Executed floor sets by arranging merchandise according to brand guidelines.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

CCBC
Essex

Skills

  • Optimistic Outlook
  • Current CPR & First Aid Certified, Bloodborne Pathogens certified, and Crisis Prevention Intervention (CPI) Certified
  • Calm and patient demeanor
  • Collaborative Relationship Management

Accomplishments

  • Staff of the Month April, 2022
  • Mid -Atlantic Region Staff of the week April, 2022
  • Staff of the Month 1/31/2024

Certification

  • CPR/AED Certification
  • First Aid Certification
  • CPI Blue Card

Timeline

Teaching Assistant (served as Lead Teacher)

High Road
05.2018 - Current

Key Holder

Harley Davidson
05.2012 - 05.2018

Sales Associate

Bath & Body Works
11.2011 - 05.2012

High School Diploma -

CCBC
Brittany Ouellette