Brittany Owens
Owings Mills,MD
Summary
Skilled negotiator with background in resolving complex issues and facilitating agreements between parties. Brings strong communication skills, strategic thinking, and problem-solving abilities to maintain positive relationships and achieve mutual benefits. Known for ability to handle high-pressure situations and influence decisions for optimal outcomes. Successfully led negotiations resulting in beneficial contracts and improved business relationships.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Business Services Coordinator (Procurement Officer)
Maryland State Department of Education (MSDE)
Baltimore, MD
03.2023 - Current
- Directed contract management for Division of Rehabilitation Services (DORS), achieving oversight of more than $75 million portfolio in various service sectors.
- Established and updated comprehensive purchasing and contract management operations manual for department-wide use.
- Facilitates the evaluation process for bids and proposals to determine if they are responsive to the solicitation
- Write analysis to determine the recommended offeror for contract award
- Review contracts for substance and accuracy
- Secured contracts in compliance with COMAR Title 21 Regulations.
- Host pre-bid and debriefing conferences with vendors as necessary
- Provided customer service skills within a complex and multi-facility purchasing environment
- Negotiate with vendors, suppliers, customers, and other stakeholders on pricing, terms, contracts, agreements.
- Monitor procurement and contract management tracking and database metrics to support continuous improvement decisions
- Monitors procurement and contract issues, ensuring smooth operations.
- Provides technical support for online procurement and contract management systems and webpages
- Streamlined procurement and contract management goal-setting through strategic information provision.
- Monitored technical, legislative, and professional advancements impacting procurement strategies.
Sr. Buyer
Amtrak
Philadelphia, PA
01.2019 - 02.2023
- Provides purchasing services for Amtrak business units, including solicitation, negotiation of Purchase Order pricing, contractual terms, and conditions of purchase, performing cost or price analyses, and administration of Purchase Orders upon execution
- Serves as an interface to business units and management for the sourcing function and responsible for managing procurement projects assigned
- Assists business units in finalizing Statements of Work, as necessary
- Interfaces with stakeholders of all levels for assigned Purchase Orders or projects on a regular basis
- Maintains the service level of turning around assigned Purchase Orders that could be high volume
- Utilizes proficiency in the ERP systems to problem-solve for stakeholders or suppliers when help is needed
- Maintains and manages suppliers with focus on total cost improvements while maintaining the highest code of ethics and conduct
- Implements strategies for cost-effective procurement and manages vendors performance
- Negotiates procurement contracts involving variable costs and non-standard terms and conditions
- Prepares and administers Purchase Orders and contracts that are financially and legally sound to ensure enforcement of contractual requirements and Amtrak’s policies and procedures in concert with Federal Procurement Regulations and/or the Uniform Commercial Code whichever is applicable
- Partners with other Procurement and Logistics functions including Planning, Procurement, Business Improvement, and Material Control
Contract Specialist (Contractor)
Leonard-Newman Unlimited
Absecon, NJ
04.2015 - 01.2019
- Evaluated Procurement Requests, Statements of Work and supporting documents.
- Reviewed quotes, offers, and proposals from contractors to ensure DOT-FAA compliance.
- Defined performance benchmarks and executed strategic sourcing initiatives.
- Engaged contractors to gather data on product details, availability, pricing, and delivery schedules.
- Created necessary solicitation documentation such as RFPs, RFQs, SIR's and sole-source justifications adhering to established DOT-FAA standards.
- Effectively compiled and maintained comprehensive contract documentation for approval.
- Reviewed documentation to determine criteria needed for closeout audits and de-obligation.
Education
MBA - Business Administration
Wilmington University
New Castle, DE05.2024
Bachelor of Science - Business Administration
Berkeley College
Woodland Park, NJ12.2012
Skills
- Excellent oral and written communication skills
- Skilled in SAP Ariba Utilization
- Concur Software Proficiency
- Experienced User of Maryland Financial Systems
- Experienced with Laserfiche Document Management
- Federal Procurement Knowledge
- Experienced with ERP System Management
- Proficient in Procure-to-Pay Management
- Proficient in Code of Maryland Regulations
Certification
- Certified Maryland Procurement Associate (CMPA #1-0342), Maryland Procurement Academy, 2024, Covers the full procurement cycle with its core centered around, but not limited to, small procurement, ethics, procurement methods, awarding, eProcurement by way of the eMaryland Marketplace Advantage (eMMA), contract management, market research, scope of work, and the State’s Corporate Purchasing Card (CPC) program.
- Certified Maryland Procurement Officer (CMPO #2-0380), Maryland Procurement Academy, 2024, Builds and expands further on the foundational components learned in the CMPA program while also providing a fresh focus on State procurement law and policy, best practices and procedures for competitive sealed bids and proposals, managing a procurement project, and other core skills and competencies for Procurement Officers to be most effective.
Accomplishments
- Tasked as Subject Matter Expert (SME) for Laserfische EDM System, providing in-depth knowledge of EDM systems and best practices to optimize document management processes within the procurement team.
- Created and maintained detailed documentation of system configurations, user manuals, and process workflows, ensuring clarity and compliance with organizational standards.
- Enhanced team productivity by streamlining procurement processes, resulting in a 25% increase in operational efficiency.
Timeline
Business Services Coordinator (Procurement Officer)
Maryland State Department of Education (MSDE)
03.2023 - Current
Sr. Buyer
Amtrak
01.2019 - 02.2023
Contract Specialist (Contractor)
Leonard-Newman Unlimited
04.2015 - 01.2019
MBA - Business Administration
Wilmington University
Bachelor of Science - Business Administration
Berkeley College
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