Detail-oriented Crop Adjuster known for strong interpersonal skills and initiative. Experienced in managing claims and collaborating with farmers to simplify coverage options, ensuring accurate assessments and enhanced customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Crop Adjuster
Rain and Hail Insurance Service
Kansas
04.2023 - Current
Conducted thorough inspections of crop damage to assess insurance claims accurately.
Evaluated policyholder reports to determine eligibility for coverage based on industry standards.
Collaborated with farmers to explain coverage options and clarify policy details effectively.
Utilized specialized software to document findings and streamline claims processing efficiently.
Maintained up-to-date knowledge of agricultural practices and risk management strategies.
Developed training materials that improved understanding of insurance policies and procedures for new hires.
Maintained up-to-date knowledge of agricultural trends and developments for informed decision-making during claim investigations.
Contributed to company growth by establishing a positive reputation within the agricultural community through excellent service delivery.
Evaluated weather-related factors for accurate determination of crop losses and insurance claims.
Completed contact on new losses assigned in accordance with accountability standards.
Consistently met deadlines for claims processing, contributing to overall customer satisfaction levels.
Managed claims caseload effectively while maintaining flexibility to respond quickly to urgent cases or changing priorities.
Improved crop yield estimates by conducting thorough field inspections and assessments.
Enhanced claim processing efficiency with meticulous documentation of crop damage and loss.
Reduced time spent on administrative tasks by implementing efficient systems for paperwork organization and management.
Provided exceptional customer service by addressing questions and concerns promptly and professionally.
Developed strong relationships with clients through clear communication and timely updates on claim status.
Researched claims and incident information to deliver solutions and resolve problems.
Documented information gathered in field and uploaded data to company database for efficient processing using [Software].
Maintained claims data in [Type] systems.
Farm and Cattle Manager
J - K Land and Cattle
Hutchinson, KS
09.2013 - Current
Oversaw daily cattle feeding operations to ensure optimal nutrition and health.
Managed breeding programs, enhancing herd quality through genetic selection.
Implemented pasture management strategies to maximize land utilization and reduce feed costs.
Developed training programs for staff on livestock handling and health monitoring procedures.
Coordinated veterinary care, ensuring timely vaccinations and health assessments of the herd.
Proactively addressed any environmental concerns, such as water quality or soil preservation, to ensure sustainable practices were followed throughout the farm.
Developed strong relationships with local veterinarians to ensure prompt medical care for sick or injured livestock.
Increased overall herd efficiency by identifying and culling low-performing animals based on data-driven assessments.
Maximized cattle productivity with strategic grazing management practices, including rotational grazing systems.
Maintained accurate records of herd health, reproduction, and performance metrics to guide management decisions.
Enhanced calf survival rates through attentive monitoring and timely intervention during calving season.
Optimized feed rations for improved animal performance and cost-effectiveness, using available resources such as hay, silage, and grain.
Established preventative maintenance schedules for farm equipment to reduce downtime and improve operational efficiency.
Improved herd health by implementing a comprehensive vaccination and deworming program.
Planned, directed, delegated and performed daily chores for farm.
Performed inventory control and quality assurance of farm's products, supplies and materials and discarded or reordered products as necessary.
Evaluated animal feed rations to deliver maximum intake and daily gain to reduce overall cost per head.
Managed feed and inventory of facility.
Performed repairs and preventive maintenance on equipment and property.
Inspected and repaired equipment for livestock and crop management.
Fed and watered over [Number] [Type] animals according to strict feeding schedules and dietary needs.
Placed supply orders, restocked supplies and merchandised products for purchase by customers.
Maintained ranch records and documentation.
Hired new ranch hands and livestock handlers seasonally.
Education
High School Diploma -
Hampton High School
Hampton, VA
06-2009
Skills
Self-motivation and initiative
Communication and interpersonal skills
Continuous learning mindset
Negotiation and conflict resolution
Insurance claim processing
Crop damage assessment
Farm management practices
Data collection and analysis
Pest and disease identification
Field inspection techniques
Teamwork and collaboration
Multitasking Abilities
Customer service and support
Certification
Crop Adjuster Profeciency Program, NCIS - April 2023 to Present